1 /5 Haley Lopez: Do NOT under any circumstances go to this place if you know what is good for you and your loved ones in times of need. Please.
After my boyfriend tore his Achilles, I frantically searched for an ER on a Sunday morning to take him to. Google maps showed this as open and available. I parked and noticed a man in the parking lot poking at tires on a white truck I did not think anything of it at the time.
I was appalled when I arrived, ran inside to find NO ONE. Not a single soul in sight, no one at the desk! I yelled “Hello?!” a bunch, walked around to see if cameras would pick me up, thinking surely someone would see me and nothing. It was empty, silent, and eerie. Then as I gave up and walked back out the way I came to the parking lot, that man was walking in. I could not tell if he worked there or not (was not wearing any credentials) so I asked “Do you work here?” He said yes... I said that I am in need of emergency services. He says “Oh we are closed, Put Memorial Hermann into your maps and go up the road.”
This man had to have seen me running inside. This man could have told me “We’re closed” in the parking lot. I was in a panic and this could have greatly helped me.
I’m sorry- but WHAT THE ?! If this is in fact actually closed, close your freaking doors and put closed on Google maps!!! Absolutely insane that a literal HOSPITAL with an ER is just ~closed~ when human beings expect you (of all places) to be open and ready to help a medical emergency.
I do NOT want that feeling to happen to ANYONE ELSE because it was the worst possible feeling in the world. Do better and fix this.