MD Anderson Cancer Center - Houston (TX)

5 /5 Justin Norman: Very experienced Doctors and Nursing staff. Staff very friendly and helpful. They have Volunteers willing to help navigate the center which was helpful. I see why it’s considered the best cancer center in the world. Traveling from Charlotte NC to receive the best treatment for my wife.

1 /5 Rick Shaikh: My dad recently passed away while under the care of MD Anderson. He was diagnosed with bladder cancer a little over a year ago and had his bladder removed, which means he needed a urostomy bag. Even though that can seriously impact someones quality of life, my dad was always in good spirits and didnt let it bother him. About a year later, a mass was discovered near his colon. The doctors and PAs at MD Anderson took a biopsy and said the results showed no cancerous cells. Turns out they didnt do the procedure correctly and only tested one side of the mass. When they took another biopsy, they discovered that it was indeed cancerous. But we lost a couple weeks in that process. If they had done their jobs correctly, they wouldve found it sooner. My dad sent multiple messages through myChart complaining of pain and asking to see the actual doctor, but was ignored and dismissed by the PA assigned to him over and over again, losing valuable time for treatment. It took over a month from the time the cancer was discovered to when he actually got an appointment to see someone, and it still wasnt the doctor. What kind of hospital would delay the treatment of cancer for that long!? Especially "the best cancer center in the world". The mass continued to cause pain and grow abnormally fast (from 4cm to 12cm in 1 week) for my dad for weeks and no one there seemed to care. He had 1 chemo treatment, which wouldve been delayed 3 weeks had it not been for my family demanding to have it moved up. Some side effects of that chemo caused him to be rushed to the ER, where they kept him overnight. They then said he needed an enema, which did nothing to help his situation because the mass was pinching his colon closed. In fact, it made everything worse because it caused serious distention in his stomach, which obviously caused even more pain, and they needed to perform an emergency colostomy to relieve the gas build up. This meant my dad now had a urostomy bag AND a colostomy bag! Pretty rare to have both. But even still, my dad remained in good spirits and even joked about it. The next morning, was when everything went to sh"t. They asked him to stand up and walk around the room, but within a minute, he collapsed. And he never got back up. My brother witnessed the whole thing. They emergency team on staff took there sweet ass time to get there, over 10 minutes!! And werent able to revive him. Again, a hospital of this caliber should have more of a sense of urgency, but they didnt care. He died on Tuesday, December 3, 2024. I saw him laying there, lifeless. It was the worst day of my life. Ill never forget it. My dad was a loving husband, father, grandfather, and brother. He was an engineer by trade, but also an artist, singer, writer, handyman, car enthusiast, movie buff, and just an amazing man that the world was lucky enough to experience. MD Anderson has ads on TV and radio touting themselves as having the most compassionate staff and great communication between departments...all bullshit*t. No one knows what the other dept is doing and they must all be immune to the struggles of their patients because they just dont care. At least not enough to save their lives. And on top of all that, they charge hundreds of thousands of dollars for sub-par treatment. They need to be held accountable for their lack of care and treatment for their patients. Something needs to be done to correct this flawed healthcare system. Not just at MD but all over the country. My family is trying to help correct this system. And if anyone else out there has had a similar story, I hope that youll join us. https://patientsforchange.com/ Love you so much Dad. Miss you everyday ❤️❤️❤️

5 /5 Barb McBride: I’ve been going to MD Anderson since my first surgery bin 2017. Five surgeries and almost 8 years later, I still feel like they are the best and have always taken great care of me. I highly recommend this excellent medical center!

1 /5 Seema Amir: On 3rd Dec, 2024 my brother passed away due to an unforgivable failure in care, the blatant negligence and refusal to provide the necessary medical attention by the medical staff of MD Anderson. I feel compelled to share my family’s devastating experience with MD Anderson in hopes that no other family will have to endure the pain and heartbreak that we’ve suffered. We trusted MD Anderson and what should have been a place of healing became a nightmare when errors and a lack of urgency led to a series of preventable complications. Despite clear signs that my brother needed urgent attention , doctors and staff of MD Anderson failed to act swiftly and appropriately and our requests for urgent help and prompt action fell on deaf ears with little regard for my brothers well being. Simple protocols were ignored resulting in his untimely passing. What makes this even harder to accept is the fact that, had the hospital taken the necessary steps or followed the right procedures, my brother might still be with us today. Instead, we are left with an irreplaceable loss and unanswered questions. The hospitals indifference to the situation and their refusal to take full responsibility has only added to our grief. It is difficult to find words for how heartbroken and betrayed we feel. I would strongly advise anyone considering MD Anderson for care to think twice. No one should ever be subjected to this level of negligence and lack of empathy. This is not a place you can trust with the life of a loved one. My heart breaks for anyone who goes through the same experience at this hospital. I strongly advise seeking care elsewhere, where your loved ones’ health and dignity will be treated with the respect they deserve. I can only hope that the hospital acknowledges the damage they’ve caused and takes accountability for the devastating consequences of their actions. My brother deserved better.