UTMB Health Family Medicine, Galveston - Galveston (TX)

1 /5 Joleen Shadows: Its very frustrating when you have chronic pain and an official diagnosis yet nobody wants to help you with treatment ideas/options. I have pleaded so many times about wanting to trying different medications to see if anything might be effective but I get ignored. Some advice. Just because I dont have cancer or Im not a heart patient doesnt mean my case isnt just as important. Also I had to see three different ENT doctors until finally one of them took the initiative and now I have an appointment set up with an oral surgeon. Do you want people to suffer? Something tells me if you were in my body you would have a different opinion. Thanks a lot UTMB!

1 /5 Jan S: I share the sentiments of an earlier reviewer. I have been treated for my pain for 13 years then I moved and it’s been ridiculous trying to get the same prescription I’ve had forever. I just saw Dr Jetty who was a jerk and looked at me and treated me as a drug seeker. Pain is the black sheep of medicine and the sufferers are treated with little to no respect. UTMB you should be ashamed of tying your providers hands by not allowing them to treat pain. That’s what Dr Jetty said as the reason he wouldn’t help. He was fine in the beginning of the appointment then he came back from meeting with the faculty doctor he reports to and was agitated and, quite frankly, disrespectful. Being short with me and with an attitude. And the more u try to explain your point and advocate for yourself the more they think you’re an addict. I’m addicted to the relief I get. I’m not an addict. I walked out demoralized.

1 /5 Kathryn Anne: Waiting room way too small to accommodate all the waiting patients. We had to sit shoulder to shoulder, and breathe each other’s germs… a great concern in a medical waiting room with sick patients. -There is absolutely no privacy at the reception counter -- everyone can hear your name and your medical information.

1 /5 Kelley Hull: Ive been going here for two and a half years. Within that time, Ive been to three PCPs because they keep re-assigning me a new PCP. They look for any reason to denie scripts in order for you to make yet another doctor visit, even after I have given labs. I will look for another medical provider

1 /5 Chris Moore: Since pandemic, this seems like a different clinic and not in a good way. My experience on both phone and in-person contact has been rude, rushed and unprofessional. If you need a specific type of procedure or doctor, they ignore your request. I ended up making numerous trips to other clinics and being told my paperwork was not correct. The worst part was, because I have chronic pain, I am always told "you cant have controlled drugs" and shown the door. Dr Kamprath always told me to take vitamins. I accepted his opinion because l actually had a different issue that was causing me so much pain and other symptoms that l was pretty much housebound. Finally, Dr Kampraths resident suggested the surgery that Kamprath kept ignoring. Despite his notes, Kamprath was not in the room until after the suggestion was made. Just had the surgery:. I had a lap band that had slipped and was wrapped around my liver and was infected. I COULD HAVE DIED. But, since Im tagged a druggie, Dr Kamprath and his crew have no responsibility. Dr Kamprath needs to slow down, listen, respect the patient and do your homework. You hurt me. Shame on you.