1 /5 natalie burkel: I made my appointment & went to my very first visit at Ascension Medical. I was there on time and while waiting to be called back after checking in, I hear the front desk staff calling patients of Dr. Libreros & canceling all of his appointments for the rest of the day stating he’s not feeling well.
I’m thinking well, if he’s sick why would he still be coming in to be in the same room as me.
I understand sometimes things come up and maybe this is just the story given but it still made me uneasy.
However, it took me over a month to be able to be seen.
Dr. Libreros comes in and introduces himself and when I tell him why I am there, he completely ignores what I want him to check on and keeps over speaking me.
He tells me all these tests he wants to do but I ask him to check the area I have been having pain & he continues to tell me to come back for the follow up after giving the bloodwork & UA & CT scan.
I had a suggestion from an ER doctor & I let Dr. Libreros know since I’d just had a CT Scan done in the ER six months ago, & he completely ignored the it & told me to have another done.
I did all the tests & paid $500.00 out of pocket for the CT scan because even though Ascension was in Network, the CT scan was not & I had to drive to another town for that.
I go back for my follow up & results all I want is for Dr. Libreros to listen to me and at least feel the hardening in my side/rib area that been giving me pain. People know their bodies & I knew there is inflammation and I couldn’t get the doctor to even acknowledge it in the least.
He gave me my results of what he’d gotten back, I would have to contact the facility that did the CT scan & have them send that over so, he didn’t have those results but he tells me I’m healthy and he wants me to take vitamin D for six months & come back.
I tell him, Doc, I need you to listen to me and check this area, take the vitamin D for six months and come back was his response.
I had to ask what about the CT scan and he told me he promises there would be nothing there but hadn’t seen it at all.
I have to take the steps to contact the other facility and have it sent over.
I feel unheard and gaslit to say the least.
My work just got new health insurance that starts after the 1st of the year & sadly I am right where I was in October waiting to start all over with a new doctor, been on Vitamin D & still having the same pain and inflammation and have to wait to be seen by a different doctor.
I’m sure there is a level of knowledge from being a doctor for so many years but listening to your patients should be first and foremost.
I appreciate the time that was taken but I he was quick to shrug my concerns off, not sure but after two visits & blatantly asking him to just acknowledge and feel the area I was making the appointment for, I sincerely have no trust in that medical professional & pray that it is as easy simply taking a vitamin but the inflammation is easy to feel & recognized by anyone, you don’t have to be a professional and the pain is still very much there.