V.A. HOSPITAL - Temple (TX)

5 /5 Dennis Hill: I just graduated from the domiciliary. This was my 8th rehab and by far the best I have been through. The staff is AWESOME, treated me with respect and taught me to believe in again. If your searching to end your addiction this is the place to be.

5 /5 Martha Robertson: Compared to Dallas VA Temple is great. Getting a primary is hard and they burn out fast. So I pay over 200 a month. If I want good food I go to UTSW. You can order food beats the 5 Star Restaurant. Wake up in acute care. You ask for food and they say order what you want. However when they bring Lunch and the Dr. is signing paperwork nobody will bring you a doggie bag. However do not like places that put sharp things like Iv and shots in me.

1 /5 Jason Nikoley: I was transferred to community care because the VA could not provide me with prompt service. Because they are lazy, they submitted the reason that I live too far away, so upon renewal it was denied. Now I am back with the VA, and I’ve been waiting two years for a specialty clinic appointment. Every time the appointment comes up, they called to cancel and reschedule it. I ordered prescription refills, and they wait three weeks before shipping them. My heart doesn’t care, I will die without my prescriptions. They are not accountable, because they are government employees, and most of them don’t care. Some of them do, but they are overburdened with too many patients. My primary care physician doesn’t even remember what we talked about in our last visit.

5 /5 Mike Teague: I was very well cared for during a recent 8 day stay. All of the staff was very proficient and professional. Their great team work of nurses and doctors showed great concern regarding my condition. I am saved and healed by their dedication. God bless them all, and I hope that all other veterans receive the best care possible.

1 /5 Donna Cain: My mother was admitted here through the ER this month. The staff communication is terrible. I asked to see a hospital supervisor and then patient relations, she was there 2 weeks nobody ever came. The Dr told us in the morning they were going to give my mom meds then do a CT and depending on the results possibly move to ICU. You think they came back that day? No they did not. They let her struggle through the day and night (and us worry) then nonchalantly moved her to ICU after they got a good nights rest. The Dr would tell her not to let anyone change her 02 settings, respiratory came in and did exactly the opposite. Diets are altered in a hospital I understand but tortillas beans and rice, tortillas and eggs with peppers every meal is just wrong, especially when shes filling out the card for what she would like to have. Now shes been home a week still recovering. This hospital calls to tell her they have a breathing machine and respiratory medications for her. They should have sent her home with them first of all. Shes still winded when she walks so she tells them to mail it. One nurse Melissa Jenkins tells her it will take a week and they really want her to have it so she needs to pick it up. This morning my Mother went to this VA and they had Albuterol but no machine. They sent her back n forth trying to get RESPIRATORY EQUIPMENT. She left without it. Not her city of residence as with most people she drove home and called, now shes told they only mail that equipment. I have never been more disgusted and angry with a hospital in my entire life and I have had some hospital experiences. Temple VA do better. There is almost always something wrong when my mother comes here from the appointment, the medication to the travel pay but this January visit takes the cake. I am available for comment and yes you can reach out to me because I still want to speak with hospital relations. Also 9 sticks before getting rapid or ICU to get a IV after its gone bad and filled her hand with medication is not ok.