Stephanie Pledger I am writing this review to share my disappointing experience with the Office Staff and Suzanne Phillips at Wellstone Medical Facility. Unfortunately, I feel that I was unfairly dismissed as a patient based on inaccurate information provided by my pharmacy without a fair opportunity to explain or clarify the situation.
As a patient, I appreciated the care provided by Suzanne Phillips. However, I was shocked and deeply hurt when I learned that they chose to end our patient-provider relationship without first seeking to verify the pharmacys claims with me directly.
I firmly believe that any responsible healthcare provider should prioritize open communication and patient advocacy, especially when serious decisions like dismissal are at stake. Instead, this situation has left me feeling unsupported, mistrusted, and stigmatized.
Trust between a patient and provider is essential; in this case, that trust was broken. I urge Wellstone, Suzanne Phillips, and the clinic to review their processes for addressing concerns raised by third parties and ensure patients are given the opportunity to be heard before such drastic measures are taken.
I hope this feedback encourages Wellstone, Suzanne Phillips, and the clinic to reflect on how to handle such situations in the future to prevent others from facing similar experiences.
1 /5
Jasmine Ramirez So happy I found Suzanne for primary care. It’s hard finding a provider who hears you out. Nikita and Roshanda were so nice and helpful as well!
5 /5