Best 15 MD and Hospital near Lockhart, TX (Part 4)

Honduras Traveler I have strong reasons to believe this hospital is double charging its patients. A while back I got sent to get a holter monitor in me. It tooks 5 minutes and then they told me to not even return it to the hospital, they instead told me to ship it to some address in another state. That company then analyzed the results and sent the report back and charged for their services which we paid. Then, the hospital had the gall to charge us for the same services and billed it to my insurance with the most generic comments on the bill. When I called and complained they told me their analysis was with my health records and I had to pick them up in person. I went in person to see what analysis they had done to charge for their services and all I found in my health records was the same one the out is state company had charged me for. So yes, really, this hospital just decided to bill me for services they did not perform. It was clear to me that after complaining they wouldn’t withdraw the in my opinion fraudulent bill and they would probably send it to collections. Because I’m an honest citizen I was forced to pay due to avoid this outcome. I felt used and scammed.

Sandy Hernandez I had knee replacement surgery and they have been taking care of me unbelievably. I feel like I am with family with all the real love and care I feel. Thank you all so much, you made a drastic experience into a much better unbelievable one. Started off with Dr. Vann praying for me and then the Recovery room nurse Holly was amazing, so very caring. My floor nurses Katy (day) & Sherwin (night) are wonderful. ❤️ I thought this experience was going to be a horrid one and I’m happy to say that Hendrick Medical Center and the hospital staff made it a pleasant one. ❤️

James Mortimer Ive been going to this office for a little over 2 yrs. And I have to say it has completely turned to **** the Drs are great but the whole front office is horrible they r extremely rude and disrespectful. Since theyve hired these new women to work the front they seem like they have no idea what they are doing. This is the only place where when I go in I have to fill the same paperwork for my insurance when my insurance hasnt changed. The women at the front said it needs to be updated every 6 months, so I said well I was just in last month and I was told with attitude well we still need it so I did it and then the next time I go in 2 months later they tell me I need to fill the same paperwork out again so I asked I thought you needed to update it every 6 months and I said well this is the 2nd time in 3 months and I was told "just fill out the paperwork" I have never been to any Drs office with such disrespectful people in my life and they r lucky they dont work for me!!

Tamidim Doc was nice but they never EVER answer the phone. I must have called 30 time in one month. If youre on hold dont expect them to pick up either. I finally gave up an got another doctor. 2 weeks later they call me to verify my appointment. What a joke.

Mary Davis What a joke, I made an appointment through the portal. I am an established “Peterson” patient. They had available appointments for today. But made me fill out new patient forms and told me that I would not be able to be seen til Wednesday since I had never been to that specific location. I cannot stand Peterson. I’ve had nothing but problems with them. From hospital down to simple care. They do not care about you!

Maribeth Harlow From making the appointment after some hiccups with insurance to seeing the amazing Stephanie Calderon it was a wonderful experience. I felt seen and heard immediately. Thank you to the office staff: Kim, Tameka, and April. My care is in great hands!

TornadoDave The personnel here are really good, but they need to be more of a a full service for the transportation industry. They dont provide drug screening consortium service. Which is a must nowadays. Crossroads Chiropractic Clinic provides all that.

Phillip Scott Waited over an hour with an appointment.exam room floor was filthy looks like they need a cleaning service. People are nice and friendly.

Kaelyn Mays They got me in quick enough on a Sunday but for $80 (with insurance) I received 60 seconds with someone I assume was a doctor, an Rx for antibiotics, and no actual wound care. She did take a painful swab of the wound. Thursday night after hours they called my work number, left no callback number, and just said I should call for results. Friday morning I call and Im immediately put on hold without asking why I am calling. I have now been on hold for 15 minutes and the back and forth female/male voices telling me to make an appointment online or continue to hold is going to drive me insane :( Update: After more than 30 minutes of being bounced around and left on hold I had to give up to get back to work. I will never go to this clinic again. Hope they gave my PCP got a copy of the results, Im going to just try calling him instead.

David Foreman The closing time says 11:30 am but you lock the doors around 10:45 am because "you were busy that morning and are ready to go home". They dont give a crap about people who are sick.

Lea Martin Went here on Christmas with breathing problems. Every single person was very nice and they got me right back and seen. They were thorough and ran blood work and took a chest X-ray to check for pneumonia ect... The doctor was very nice and he was quick, I really enjoyed them getting me out of there and got me breathing so that I could enjoy the rest of my Christmas with my husband.

Joshua Muntean I recently visited this location with a deep and uncontrollable cough, and despite having multiple symptoms and insurance, I was treated poorly by the staff. The CNA running the place was in such a hurry to get me back out the door that I was given Robitussin for my cough and sent home. Had any of the staff done their job, they might have found out about my Pneumonia i was suffering from. Long story short, dont trust your life to these people.

Ruth Gregory Its so sad that Hendricks is our only choice in Abilene and they have all these bad reviews. I took my dad to the ER south last week he had had bouts of vomiting and stomach pain on and off for 6 weeks. This time was the worse one. They did some gall bladder tests and said it wasnt his gall bladder. Sent him home Saturday and said he was on a regular diet. He started again on Sunday night. This time I took him to Northside hoping for better results. They did the same gall bladder test that they just did on the southside. He sat in the hospital for 2 1/2 days waiting for a GI doctor. That is a lot of money! Finally a GI came, talked to him, sent him home on Thursday. Thursday night started vomiting again. He is being charged for one week in the hospital for nothing. Two of the exact same tests. I have talked to so many other people that experience the same thing. Come on Abilene, we are better than this!!

Kayla Worrell I made the choice to use Hendricks to have my baby despite the bad reviews. I will say the nurses in labor and delivery were amazing. I was also impressed by NICU nurses. However the OB Martin at Hendricks I was super disappointed with. I decided to cancel my induction to wait and see if my baby would come naturally. His nurse or nurse practitioner made me feel like I had made a terrible choice. That I was risking my baby’s health. Scared me to death. Then proceeded to act like there was no more dates to be seen, and who knows when I could get in with them again. Didn’t return my calls. Yes let’s scare our patients into induction to fit our very busy schedules and agenda. Then leave them terrified with medical jargon that isn’t even 100% backed up with scientific research. Ignore our patients concerns. SUPER PROFESSIONAL. I consulted with a friend of mine who is a very good midwife on the east coast. He thankfully reassured me this decision was fine. Three days later I delivered a healthy baby girl. Martin refused to come in and deliver the baby. Unprofessional, rude, and condescending attitude is what you’re going to get if you have any kind of opinion that doesn’t match his. You’ll also get scolded if you have any sort of setbacks on your appointments. I had had to switch insurances mid pregnancy, therefore some of my tests like my diabetic one came later. I chose to grin and bear some of the comments because I have limited options in the area, and with Medicaid your options are even thinner. I won’t be returning to Hendricks Hospital’s Ob. I would recommend to steer clear of this place.

Darla Fullerton You cant get through by phone to a doctor or nurse. At the appointment the doctor says call if you need anything. Wrong, you cant call. The phone automation also says, "If you would like to take a survey press 1." No, that doesnt work either. Hendrick is quick to take your money but you cant get any help. And Hendrick never fixes the phone problem.

Samantha Williams Dr. Iheanyichukwu Ogu is a doctor associated with this clinic. Do not go to this doctor if youre concerned about your renal care. The office never takes calls or returns calls. The office told my uncle he was at end stage 5 kidney failure but never called him to follow-up or to establish a plan of action. Its heartbreaking. Im also in the healthcare field and this is absolutely unacceptable. You dont take an oath to take care of your patients and then repeatedly drop the ball across the board. Incredibly disappointing. We will be asking for a referral to another nephrologist.

Cole Crosthwait Wife and I have been seen here for a couple years now. Dont expect to actually receive help if you come here. They will give you an "emergency line" thats supposed to go to the doctor apparently but only leads to reception and trust me they wont help at all. The receptionist anytime she does answer is the most unprofessional and rude person to clients and has even said not to call back because she cant contact her boss too bad so sad. If you have a choice I pray you see this and chose somewhere else. Dr. Ahmed hasnt been on time for an appointment once. I and my wife have had to step away from work multiple times hours after our scheduled online appointment times due to this all while he apologizes profusely and states that this isnt how he conducts business but weve never seen him conduct it any other way. Basically if you want to be treated poorly, like your time doesnt matter and never get call backs from your psychiatrist this is the place for you.

katie First of all, trying to get ahold of anyone that works at this office is unbelievably difficult. The receptionist never answers the phone and will not respond to voicemails either. Dr. Ahmed, when he does call for a scheduled appointment, never calls on time. He is always at least an hour late. They have altogether stopped responding to me reaching out, have not refilled my medications that they prescribed to me (SOLELY because they cannot answer the phone to set up an appointment), and are truly the worst psychiatric office in Abilene. I do not recommend this office to anyone looking for a psychiatrist.

Sean Desrochers The commander of the 7th Medical group should be fired! The pharmacy is horrible, when you call to activate a subscription you have to wait a good 1+ hrs on the phone, and many times someone will pick up the phone and hang up on you so you have to call and wait all over again. The process to pick up or drop off prescriptions is constantly changing. They treat veterans like 2nd class citizens at the 7th medical group. The USAF should be ashamed of themselves!

Steven Beatty Great and fast service ! …How times have changed …Always so helpful, I’m truly amazed how fast I can pick up my prescriptions… Thank you all ❤️