Abilene Community Health Center - Abilene (TX)

2 /5 James Mortimer: Ive been going to this office for a little over 2 yrs. And I have to say it has completely turned to **** the Drs are great but the whole front office is horrible they r extremely rude and disrespectful. Since theyve hired these new women to work the front they seem like they have no idea what they are doing. This is the only place where when I go in I have to fill the same paperwork for my insurance when my insurance hasnt changed. The women at the front said it needs to be updated every 6 months, so I said well I was just in last month and I was told with attitude well we still need it so I did it and then the next time I go in 2 months later they tell me I need to fill the same paperwork out again so I asked I thought you needed to update it every 6 months and I said well this is the 2nd time in 3 months and I was told "just fill out the paperwork" I have never been to any Drs office with such disrespectful people in my life and they r lucky they dont work for me!!

1 /5 Tamidim: Doc was nice but they never EVER answer the phone. I must have called 30 time in one month. If youre on hold dont expect them to pick up either. I finally gave up an got another doctor. 2 weeks later they call me to verify my appointment. What a joke.

5 /5 Michael Hildreth: One of the best experiences I have ever had at a doctors clinic. They genuinely care about the patient. I highly recommend Thaddee Uwimana, NP.

5 /5 Dominique Rideout: About the same speed and ease of contacting as most physicians offices in this city (if not faster!!) I called on Wednesday and had an appointment within a week. Great place for primary care, especially if you are low income. I had lots of face time with an NP and didnt feel like I was waiting a long time just to be seen. They definitely made me feel comfortable and well cared for.

1 /5 Amanda Byers: My daughter was referred here from her ER doctor for a follow up visit after her car accident. When she called the office and told them she needed to schedule an appointment with the neurosurgeon for her broken back sustained from a car accident, front desk scheduled that appointment no questions asked. Fast forward 3 weeks, my daughter and her fiancé made the 2 hour drive today just to be told that this appointment should have never been made and was turned away. She was also treated poorly by another staff lady who was incredibly rude and had an awful attitude about her being in the wrong place. DO NOT COME HERE!! My daughter left emotional, in pain and confused as to why these ignorant people scheduled her appointment in the first place!!! Train your staff, get a grip on customer service and DO BETTER next time!! People who come in aren’t just a number, they are human and deserve kindness and respect!