Hendrick Emergency Care Center Plaza - Abilene (TX)

5 /5 Lea Martin: Went here on Christmas with breathing problems. Every single person was very nice and they got me right back and seen. They were thorough and ran blood work and took a chest X-ray to check for pneumonia ect... The doctor was very nice and he was quick, I really enjoyed them getting me out of there and got me breathing so that I could enjoy the rest of my Christmas with my husband.

1 /5 Joshua Muntean: I recently visited this location with a deep and uncontrollable cough, and despite having multiple symptoms and insurance, I was treated poorly by the staff. The CNA running the place was in such a hurry to get me back out the door that I was given Robitussin for my cough and sent home. Had any of the staff done their job, they might have found out about my Pneumonia i was suffering from. Long story short, dont trust your life to these people.

1 /5 Vanessa Ramirez: If I could give a negative amount of stars I would because 1 star is just way too much. Its very sad to me that the mission for a physician has changed so much that actually caring for a patient is just very hard to find these days. My son in law went into this facility to be seen for severe migraines daily. These migraines have been causing him a lot of discomfort, we are talking about severe pain to the nonability to function. He has been extremely worried about this since there is history in the family for brain tumors and the early symptoms were the same. This being said he goes into this clinic in hopes to get answers or at least the beginning of some answers instead he is given nothing. The physician tells him and I quote "if your able to walk in here and talk to me then you’re okay". This is the help he received and then given 2 Tylenol. Needless to say this physician will be reported in every way we can find. But to the physician you should be ashamed to call yourself a Dr. Maybe you should rethink your career path and maybe working in a different field would be more suited like maybe outside picking up trash or something where you do not interact with people as it seems your humanity is non existent. So anyone else out there who actually needs medical attention I pray you go to another location and stay clear of this noncaring facility.

5 /5 Lauren Gladding: I am someone with lots of medical anxiety & very particular when it comes to my medical care. I visited this ER early morning on 3/10/25 due to numbness in my face. My attending provider was FNP Eric Hargett. He met expectations by running all tests he could in the moment, which included at head CT scan, EKG, bloodwork. The rest of the staff was also kind & seemed passionate. Thank you & this is where I’ll be visiting again in the instance of an emergency

1 /5 Evalyn McInnes: I went to this facility on 2/22/2025 for my 2 month old because he had raspy breathing and a cough. When they were in triage the nurse was asking questions and the is he vaccinated question was asked and my answer was no and she smirked and her attitude changed. They moved me to a room and a nurse and I believe a student came to check him out. Then an FNP by the name of Eric Hargett came in and said we will test him for Covid, flu, and RSV. And I asked how are the tests done and how far up his nose does it go. He did not like me asking questions he also asked who’s our pediatrician I said Steadman and he immediately said I’m pretty sure Steadman doesn’t take unvaccinated kids. Then he proceeded to say if you don’t do the tests we can’t help you and you can leave. He then said if he has a fever and we can’t figure out what’s causing it we will need to do a spinal tap on him. Mind you I told them he didn’t have fever. And they took his temp in triage. They say he is positive for RSV and that he needs transport. So I ask if I can ride the ambulance I was so flustered at this point that it didn’t even hit me that he’s a minor obviously I’d ride with him. But they proceeded to tell me due to his state and disease we’d have to see what the ambulance guys say. They just kept saying didn’t know If I’d be able to ride in the ambulance. The nurses came back in to do more tests and in my head I was like for what they have already determined it’s RSV so I ask what these tests are for and she was rude at first till I said look that Eric Hargett is very rude and completely unprofessional and I’m freaked this is my baby I brought him here so we can find out whats wrong and the treatment we have gotten has been very uncomfortable and unprofessional I just want to know what y’all are doing since we already know he has RSV. She then proceeded to say they need to take blood and do some tests to see if he’s sepsis and at this point I felt like it was just to draw extra money. My fault I even believed it at first so she tried to draw blood from him and I watched like a hawk the moment she started to dig in His arm with the needle I stopped it I was becoming sick to my stomach and said I will transport him thanks. Then Eric Hargett yelled from down the hall NO! You can’t leave. I will call CPS on you which I then said go ahead. And I left and we went to north side and we’re admitted there. They kept becoming more rude they were treating us like we had the plague. I had my friend and daughter on FaceTime as well so they hear it all my friend btw is a NICU nurse in OKC so they heard all this. They even yelled at me to hang up the my phone. This was such a traumatic experience for both my baby and I. The man needs to be fired especially from the rest of the reviews about him on here . I will never go back to this place again and will tell all my clients and friends not to go here either. That’s him in the photo. I am filing a report and will be talking to a lawyer. I have used this facility in the past and the staff was absolutely amazing. I don’t what’s happened to the compassion in this place. I do not recommend it especially if Eric Hargett is present.