7th Medical Group - Dyess AFB (TX)

1 /5 Sean Desrochers: The commander of the 7th Medical group should be fired! The pharmacy is horrible, when you call to activate a subscription you have to wait a good 1+ hrs on the phone, and many times someone will pick up the phone and hang up on you so you have to call and wait all over again. The process to pick up or drop off prescriptions is constantly changing. They treat veterans like 2nd class citizens at the 7th medical group. The USAF should be ashamed of themselves!

5 /5 Steven Beatty: Great and fast service ! …How times have changed …Always so helpful, I’m truly amazed how fast I can pick up my prescriptions… Thank you all ❤️

1 /5 Onesimo Solis: My wife has been trying for two weeks to get a prescription filled. She had her doctor send it twice. When she calls to check on the availability, she has to wait a long time, even though she is advised that there is only one call ahead of her. So, she goes on base only to find out that the prescription isnt available or the staff ordered the incorrect dosage. Im hoping that the lack of medicine does not affect her health. Use your training days to teach your people how to do their job. Why cant you order the medicine and ensure it reaches the patients without them having to go off base?

4 /5 Brandon Brown: They are your typical military medical center minus it being a fully functional hospital. They always have to refer you off-base for care, which isn’t necessarily a bad thing but it would be nice to have a fully functional hospital on base. They see you in a relatively quick time, in and out quickly. They call prior to your appointments to confirm times and dates which is always nice. The facility is nice and faculty is too.

3 /5 Tracy Morgan: Retired military. Only use the pharmacy. The having to call and activate prescriptions is a pain in the butt.