1 /5 Reiko Brown: I stopped, Toepperwein Rd location, to inquire about the free testing listed on their website and greeted the female at the front desk, who didnāt speak back nor smiled. She kept a very stern face and informed me I would need a referral and labs, that itās not for insurance purposes but their policy.
My suggestion is to not state on your site that you offer free high blood pressure or kidney function testing if patients need a referral. If our primary physician is referring us to you, obviously our numbers are not where they should be & weāll have a referral for this, not the free testing.
Also, place friendlier faces at the front since they are our first impression of the establishment. I would never recommend anyone here. Itās bad enough we are dealing with medical concerns, we donāt need a bad attitude as we enter.