Northwest JO Wyatt Clinic - Amarillo (TX)

5 /5 Mashell Velazquez: Jennifer Carreon is one of a kind. She is the most kindest helpful person. Deann in reimbursement goes above and beyond to help everyone. Without her I would be so screwed with my Ozempic. Now Tammy in the area of referrals is a real joke. Hateful and takes months to get you a referral. Very uncalled for. Merideth in the pharmacy is the best. She also does whatever she can to help. Dr. Carreon is a true blessing to me. Whoever is lucky enough to have her as a provider will be blessed. This place has been my lifesaver. Oh and PT guys are also top notch!

1 /5 Cynthia Mills: Have a hard time with case workers my information is the same but they are rude and uncaring pushed my buttons, lie and manipulate case when I speak up about how hard they try to make getting approved difficult. Try to talk to me like Im stupid, one case worker tried to cause problems with a couple that had nothing to do with getting approved. Phone answering better, But overall most are friendly.

1 /5 Melody Black: This place is a joke. Since two months ago, Medicaide has made seven requests for a Medical Necessity Waiver and I have made four. They have ignored all of these requests, and in doing so, have cost me some of my benefits. Dr. Carizzo must be aware and seems like he couldn’t care less about his patients. Clinics like this are meant to care for and treat their patients, not add stress to their lives. I have been a patient of his for four years and have never seen him in person. It seems like these practices might be illegal, and I am looking deeper into the matter.

5 /5 Cheryl McWhorter: I have been welcomed warmly. I felt I was heard and cared about on top of the care I received. Dr. Austin has been great!

3 /5 Caroline Clark-Bartlett: Once you are approved for their Indigent Care program then the level of compassion and care is amazing: depending on the doctor youre paired with. The -2 stars is given because the approval process is arcane and the staff member who seems they handle both reception and the approvals is very rude at times. I didnt appreciate being made to feel ashamed to be even applying for indigent care.