Ako D. Bradford, M.D., FACP : Amarillo Medical Specialists, LLP - Amarillo (TX)

1 /5 S K: Dr. Bradford is great. unfortunately his office help dont care and will demand better from you than they do themselves. they will do they best to inconvenience you and make it even hard to see him they will schedule you to see him when he is not available then make you wait months to see him and the office manager will refuse to call you back to correct the wrong they did to you and make it more inconvenient to you and try to make you pay for it i ask multiple times if I would be seen after a holiday and was told yes now Im being told I cant see him til 3 months after and Ill have to pay all cost even tho I have insurance Bradford is great the help is very wrong and they dont care about the patient I know nothing will be done if I didnt call they would of let me show up wait on them all day Im writing this in hopes Dr Bradford will make changes since he cares and his help does not Edit with in a few minutes of posting this the office manager called me with an attitude and didnt want to help.she just want to argue and not listen to what they did. Like Bradford wish he would get better help anyone one else would be fired from they job for treating people this way

5 /5 Kayla Chambers: Hands down the best experience I’ve ever had with a physician. You can truly see how deeply Dr. Bradford cares for his patients. He is the most thorough physician I’ve had the pleasure of seeing. He takes time with his patients instead of pushing you out in 10 mins. Looking forward to my next visit.

5 /5 Sarah Brofft: If i could leave 1000 stars i would! Dr. Bradford saw me as a new patient yesterday 06/22 and he is absolutely phenomenal i couldn’t say enough good words. he took the time to talk and understand my health history. he never made me feel rushed or as if i was a burden like my previous pcp! he made sure to walk me through my treatment plan and made sure i was comfortable in every aspect! i’m beyond happy with my decision on making him my primary care physician!

1 /5 Leon: The bad: Staff dont follow-up on calls, even when they say they will. Staff expect the patient to work with the pharmacy, not them. Staff will not get your meds or results to you in anything less than 3 weeks. Staff are completely disorganized, claim they didnt receive anything they specifically asked you to send them. The staff just flat out dont care about the patients and getting them what they need. The good: Dr. Ako Bradford is kind and understanding. He needs to realize his staff is failing his business, his image, and failing him in general.

1 /5 Lee Harris: Absolute worst front staff. Unprofessional and no follow-ups / communication. Spoke with the doctor about this and he was unaware at the time... Dont know if this was ever addressed. With all the issues we had with them not worth seeing a doctor that we believed in that seemed very knowledgeable. Total nightmare dealing with them including having appointments scheduled on days they were off (no apologies when we told them we came up there and they were gone), prescriptions not turned in, recommended to visit a surgeon in another city when we had plenty here, just an all around bad experience. From copays that were incorrect to a person we spoke with that barely spoke English and hard to understand.