1 /5 JaNet Conde Trujillo: If it were possible to give no stars at all, I would. I was compliant with their rather difficult new patient process. I filled out and returned every single piece of paper they requested (the majority of them while I recovered from major surgery). All I was looking for was a Primary Care Doctor I could call for a yearly physical exam and whenever I had a cold or wasnt feeling well. All of my other medical conditions were otherwise being taken care of by the proper specialists. I returned the completed New Patient Packet only to receive an email back telling me that "Upon further review we cannot accept you as a patient." I asked why, because I felt that I deserved a reason and simply got that "my office manager told me so." So, moral of the story is, they will deny you medical care for no reason. I would absolutely NOT recommend a medical office that will deny you as a new patient without rhyme or reason, because that tells me that had they taken me as a patient, theres a pretty good chance that further down the road, they wouldve denied me actual medical care that Id genuinely need. Please do not waste your time going through their highly unnecessarily rigorous new patient process just so they can turn around and deny you medical care.
