Amarillo Urgent Care - Amarillo (TX)

1 /5 Sarafina Johnson: Brought my daughter in to be seen as shes been sick for several days. The front desk seemed less than ecstatic to be helping me, which is fine they were cordial and got me through. Everything was fine until I was trying to explain where my daughters rx needed to be sent. The PA Vickie would not let me talk. She kept cutting me off and put her hand up in face when I was trying to speak. I finally just asked her to send it electronically to a second choice pharmacy and she kept pressing the issue. After telling her several times to forget my original request. She clearly didnt understand. How could she when she wouldnt let me speak! She finally apologized about my insurance as she was walking away, which was never mentioned or even what I was asking about. Im completely baffled as to how she thought her behavior was even remotely appropriate.

1 /5 Hannah Drew: The receptionist was incredibly rude and made fun of the Patient Who accidentally dropped a card in front of her. Later, the physician repeatedly told the patient that there was nothing wrong with them and it was just their jaw problem when they had an ear infection where they couldn’t hear anything and it was very painful and she was throwing up consecutively but it’s a job problem? The patient was constantly belittled. And told you don’t need to be here you don’t need an emergency room. They did nothing to help. They only made the patient’s feelings worse and did not relieve any symptoms. Just because a patient is a woman does not mean she doesn’t know what’s happening with her body, Or that she’s pregnant on her period or anything else y’all want to say they do. If a woman comes in with a problem, she has a problem. She knows what her body wants and needs. You are not her.

1 /5 Susan Miller: I usually don’t post ratings on here, but my goodness! This place is terrible!! The wait was extremely long, others that came in after me were seen before me. The PA told me she would prescribe a certain antibiotic, I clarified it before leaving, and she called in something completely different!! I had NO help from these people. All I got was “ Do you have an appointment with your primary doctor ?” I do, but not the point! I paid $110 bucks for nothing! The PA was too busy to fix her mistake. Please don’t waste your time or money here.

1 /5 Weldon Wiley: Don’t see the Physician Assistant Vickie. She’s very rude!!! I have been going there for eight years, always had great service. Whenever I went in today, PA Vickie Was in a bad mood whenever she walked into the Examination room, like she did not want to be there in the first place. Then she started be writing me, and treating me like a child. I recommend finding a different place to go, I truly think she hates men!

1 /5 K Memor: Went in early this morning and waited forever. They were less than helpful . They really dont listen to your concerns at all. Also, upon entering the room you could tell the paper lining of the bed was dirty like the whole room