Northeast Tarrant Internal Medicine Associates, South Euless - Euless (TX)

3 /5 Deanna Perez: I have been coming to this practice for almost 10 years. Dr. Chio is a great doctor, attentive, through, and will actually listen to you. 5 out of 5 stars. There are also select staff members here that are helpful and kind as well, Candice, has always gone above and beyond to help me with my medication/insurance battles. But I have to admit that, like several other reviews, the front desk staff, scheduling, etc. is a disorganized mess and often leads to many problems. I held off on writing a review for so long because of this. Some staff do not deserve even a 3 star rating but its not fair to the others. Every time I have ever called to speak to someone I have been automatically put on hold for ~30min then will be disconnected forcing me to call back and sit on hold for another 30 min. Sometimes if I get disconnected a second time I call the billing department and ask to be transferred to the receptionists. The Drs are good and if thats what youre looking for this place is worth going to but you will have a struggle with the facility itself.

1 /5 El Oso: Really need a better system for help when your doc goes on vacation. Have called five times since August 1st trying to get something for covid/sinus infection. Have been told each time. We are waiting to hear back from the on call doc. They have to take care of their patients first then they will get to you. This takes 5 days? Was basically told i am not important enough to help when I have been a patient for over 10 years.

1 /5 N. C.: Northeast Tarrant Internal Medicine Associates: 0 out of 5. They refuse to disclose pricing prior to treatment for established patients with an appointment on the calendar. I am not even sure that is legal (per the No Surprises Act passed at the federal level on 1/1/22, "providers must give you a good faith estimate of what your care will cost") and I tried to speak with the doctors office (Jennifer), spoke with the reception desk (Jackie), Cary (the Manager - still no response after being hung up on the first time and then leaving a message), and the NETIMA billing department directly. No one knows how much an annual physical appointment with Dr. Chapman costs. Dr. Chapman: 5 out of 5. Dr. Chapman should find a better practice that is as ethical as he is (NETIMA is not very ethical!). He is an excellent doctor and I wish he was "housed" under a better group.

5 /5 Mike Floyd: I was in the office earlier this month and was blown away at the patient care I received. My wife and I have been patients of Dr Buesch for years and have always felt his care and concern for us. This visit was special because every person that I dealt with was over the top caring and treated me like i was something special. the whole office was light with laughter and joy coming from everyone. I know that it is a stressful job for all of the team so thank you for working so hard to make a doctors visit as pleasant as you can. Please pass this on to all the staff and those that are leading the new NETIMA.

5 /5 Staci Matthews: I absolutely love Dr. Buksh. Hes extremely kind, knowledgeable, and truly cares about his patients. This IS a busy practice with several providers. They see numerous patients a day and have just as many or more trying to call them every day. Some wait is to be expected. Blame the insurance companies that make it harder for these providers to make any money by lowering contract payments and adding exclusions. The providers and their office staff dont have time to actively ignore their patients. Theyre too busy. Ive been coming here for at least 14 or 15 years, and everyone has always been helpful and kind, even when busy. It is hard to get someone on the phone, but the portal helps. Sometimes, you do just have to wait on the phone, though. Somehow, I survive each time. When Im sick, they quickly send meds I need, so that certainly makes up for it.