Texas Health Family Care - fort worth - Fort Worth (TX)

2 /5 Tee Russell: Disappointed that everything has to be about money. If you come to your physical and have anything going on that you want to discuss. You have to change to a regular appointment. So basically, you can’t talk about anything else but your physical. Never heard of this. Then if you have tested positive for COVID, they won’t call anything in for you without you doing a virtual appointment which could be scheduled 2-4 days out. What’s the point after 5 days when you should be getting over it. I feel like I can’t get the adequate care without making sure I’m paying an extra dollar first. I would have understood calling something in but also scheduling the appointment but to just say no nothing until then doesn’t seem very empathetic or compassionate for your patients in my opinion.

2 /5 Brandi Bowen: 30 mins early for my appointment & did all the stuff online earlier so that it would be quicker (& I was 1 of 2 people waiting) ….they sat me there until my time exactly. Once called the tech wore gloves out in the office then into the room then to enter info on the computer then also to do my vitals….never changed them….but you don’t need gloves to open a door & type some things into a computer. My blood pressure was checked while I had to hold my arm up in the air instead of let it relax down….I’m a nurse….that’s not a good idea & will cause blood pressure to be higher unnecessarily….don’t lift an arm in the air to check it. Then….it took 2 people to enter my info (that I already prefilled out) & when they wanted me to sign a release for my ob/gyn records had to have me spell the Drs name 4 times bc they weren’t listening. An hour later & I’m waiting on labs for what should’ve been a 10 minute check in. The Dr was in with me for 5 mins because that’s all I needed….the office staff & techs need to step it up.

1 /5 Janet Harper: I just started seeing the PA here. She is nice enough. Has been thorough considering each time I am in the office, more labs and tests are ordered and completed. I probably won’t continue to return here due to the cost and the outrageous amount of labs and tests ordered at each visit. It’s overkill. The most recent nurse that roomed me and took labs was painfully rude. She didn’t make eye contact, rushed through everything and acted as if it was a chore to be doing what she is paid to do. I THINK her name is Ada or something similar, but had trashy forearm tattoos and wrinkled scrubs. Not professional at all.

2 /5 bennett byther: Very expensive! I take a medication that requires me to get a blood test to monitor levels. Needed a refill on this med and was told I needed to get a blood test. I can accept tharbut when I go to pickup the orders to get it done I was told the doctor wont approve it until I come in for an office visit which I was just in for less than 2 months ago. The doctor wanted to talk to me about a med I have been taking for years... Just seemed like a waste of time. When I went in for my 6 month diabetic exam doctor barely spoke to me about my diabetes. Their service has declined dramatically since Dr cole left. Will definitely be going elsewhere for care.

1 /5 Aimee Coffin: So, my father passed away and my parents live in Michigan. I had to leave my job and move to Mi to take care of my mom. My dad was the my moms caretaker. I left my job, lost insurance, and a good salary. I ran out of meds and they wouldnt refill my blood pressure medication I am assuming bc I no longer had insurance. They wanted me to come in which I had before I left for Mich. I called and left a msg twice for Martha and she never called back. I hope they read these reviews bc they never contacted me. My BP was so high 175/101 I was almost admitted to the ER because they care more abt the money than their patient. Dont fo to this office.