Texas Health Huguley ER - Burleson (TX)

5 /5 Marian Schmaltz: The section women health for bone scan was clean, the relaxing music was very tranquil. Indeed the environment at that moment I really needed after pain stress I’ve been under. I enjoyed the relaxing wait

1 /5 Jeannette Barnes: I went to Huguley ER twice in 2 weeks. The first time it was decided I needed to be transferred to another hospital and was told it would happen within the hour. It took 6 hours all the while they are convincing us to not go to the hospital by private car " because you dont want to start the process all over again. It will take longer" I suspect they could bill my insurance more if we go by ambulance. The second time I was having issues with my wound vac. I had talked to triage so they knew what the issue was. We got there at 5:00. They called us back to a room at 7:05 , 5 minutes after the wound care team left for the night. No one was left that knew what they were doing so another 2 hours later, they put a large plastic band aid on it and sent us home. 4 hours and basically nothing was done and they are charging my insurance plus$150 to me for doing nothing but a band aid. All those hours waiting for nothing, all the while Im very ill. Dont go there when you are sick as you will be worse when you leave.

2 /5 Sherry: 1) Unprepared. 2) The wait time was not very long. 3) The doctor was friendly but the nurse, Deja, wiped blood on my clothes instead of getting a tissue that was in reach. 4) The medical assistant…stuck me way too many times before she discovered that I have small veins; which hurt me a lot. Not because I’m older but because she used my hand. 5) My problems still exists.

5 /5 Rob Foster: Dr. Awaida was very concerned ,compassionate and prompt to get my treatment started. She spent time with me and heard my entire story which I really appreciated. My nurse Whitney was amazing!! Painless IV stick and she kept coming in to check on me, informed me each step of the way of what the plan of attack was, and kept things moving smoothly. I felt safe and cared for by them both. The ONLY negative aspect of my visit happened in CT when they had me sliding into the tube. My IV tubing was caught on the gurney and almost ripped the IV out of my arm before I could get them to stop. I had to yell loudly and whistle before he stopped the table from moving. Overall, I cannot say enough good things about my treatment in the Huguley ED and will certainly recommend them to my friends and family. Thanks again to all!!

2 /5 Kaytlin Shipman: This week, my wife visited the ER three times with worsening symptoms, including persistent vomiting, nausea, chest pain, weight loss, and irregular bleeding, yet each visit resulted in a completely different diagnosis and no resolution. The lack of communication and professionalism among staff was unacceptable, with the evening nurse on the last visit giving us information that directly contradicted the doctor and making us feel punished for asking questions about her condition. Despite blood tests and imaging, critical symptoms were dismissed, antibiotics were prescribed without confirmation of infection, and important follow-up tests like a pelvic ultrasound or echocardiogram were not performed. We left each visit in utter confusion, with no clear guidance or consistent care, culminating in my wife being discharged with pending blood tests and no resolution to her condition. This experience has caused significant distress and has eroded our trust in this hospital, and we will never return. Clearer communication, consistent care, and empathy are desperately needed to prevent such unacceptable treatment in the future.