2 /5 Gayle Keely: I had Total Hip Replacement surgery at Medical City Surgical Center which is an awesome patient facility. However when I was transferred to Medical City Hospital things went downhill quickly. It was early evening and the hospital had no hospital beds available. They also had NO ER rooms with beds available. I was put in a small room in a small metal chair but only one or 2 minutes of care by any hospital employee for a period of 10 hours. I was supposed to get Heparin injections to prevent a clot. There was no water, no movements even though my orders required it. After one check of
vital signs there were no more checks in the 10 hour stay in “The Hole”, the ER holding room. I contacted my husband who came to the hospital and talked to the ER nurse, nurse in charge, etc. Within 20 minutes a hospital room was being cleaned and I was transferred in. Once I was in the hospital the care was fine, At one point I needed pain medication at 3:30 am and I was told it was too soon and that I could get pain medication and a muscle relaxer at 4:00 am. At 4:00 I called the nurses and asked for my medications. No one responded until 4:50 even though my pain level was a 7. After several calls I finally lost patience and raised my voice and said that I was leaving the hospital if I did not get my scheduled medicines. The food was generally good and the nurses were kind and treated me well,
