Medical Center Hospital - Odessa (TX)

5 /5 Cynthia Burciaga: My review comes late but I think it needs to be said. I was in and out of ICU last year and I have had to be sent multiple times to MCH over the course of many visits. This hospital doctors and nurses saved my life. I had gone to other hospitals and no one could figure out my diagnosis until I came here. The nurses were kind and answered all my families questions. I was given 5 star treatment throughout my lengthy stay. I would definitely recommend this hospital.

1 /5 Sherrie Santana: My sister is currently in the hospital. Gosh there’s so much improvement needed she is currently on the 6th floor & has cancer. Most of the nursing staff are rude as well as lazy & can be heard from the nurses station cursing about patients they don’t allow access to the condiment station & example 1 previously asked for assistance with a coffee around 6am the nurse had responded to my sister’s husband it should be coming on the tray in a little while. Example 2 He has not been offered a guest tray example ( he has been with her for 7 days now) 3 the guest recliner is broke on the arm rest & recliner position is broken therefore my brother-n-law has to sleep sitting up. He asked for another recliner at the nurses station & the nurse said she try to locate one for him. Another nurse replied there’s a broken one in she said a room # then another nurse said yeah there’s another broken one in & she said a different room # then another one chimed in stating the same. Example 4 There is no heater in the bathroom & feels like a refrigerator he asked for assistance with it & they have yet to come in and address it. Don’t get me wrong there are 1 or 2 nurses that have been going above & beyond but for the most of it has been a very bad experience. I can certainly understand why this hospital has a C rating. If you only care about a paycheck then you shouldn’t be a nurse!

1 /5 Tara Shepherd: I would give ZERO stars if I could. I took my 2 month old baby who had RSV and they sent us home two times. The second time, an ER nurse who couldn’t even properly check is blood pressure was very rude and told me “he looks great to me. You can go sit in the waiting area it’ll be a long wait” (there was NO one there. It was 5am). I trust my instincts on MY baby and that nurse and the rest of the staff was very dismissive. We ended up making a 2 HOUR DRIVE with our sick baby because of how AWFUL the care is at MCH for babies/children. We were immediately admitted for low oxygen. MCH failed my baby boy and didn’t care to listen. Shame on them.

1 /5 Steve: Took my daughter to the ER for severe kidney pain so bad she has been in tears for a few hours. When she approached the lady at the front desk of the ER in obvious pain the first thing she was asked is do you have insurance. Then she appeared to give my daughter attitude. Not how is the pain rating or how long has the pain been going on. The other staff was professional. Once my daughter was moved into a room she was told they could not run an IV fluid due to the fact there is a shortage of fluid. She claimed there was a national shortage of IV fluid..wow.It amazes me the world we live in now.