Odessa Regional Medical Center Emergency Room - Odessa (TX)

5 /5 Luke Brothers: My visit to the ER was more than satisfactory. Everyone that took care of me did great including radiology, lab, and all of the nursing staff. My nurse Cari made sure I was taken care of the entire duration up to my admission and the provider Bryan got everything done quickly and efficiently and was very proactive in addressing my concerns. I am very pleased with my visit to this ER.

5 /5 Vicki Hinojos: I was very pleased with the care I received through the ER. Dr. & nurses were very prompt, considerate, and explained everything I needed to know. Smaller hospitals in my opinion are just as good as the bigger ones- and honestly are able to spend more time with patient care.

3 /5 Darla Frazier Pettigrew: Normally, I really like this hospital I’ve had some complications lately in my life that I needed to come in and to be taken care of, however, on the day of Thanksgiving, I needed help and it’s not that I didn’t receive help with the bedside manner really wasn’t there. I had to help myself get on the CT table. The young woman that was said to me was very pregnant, which I understand but to send someone in that is dizzy and having problems and expecting a pregnant woman to put your stuff at risk that way really made me question. Also the doctor. Although I believe he did the best that he could when you have in a struggle for words and you’re not sure how to put things into the proper garbage so they understand you and your family that is trying to help you as to be quiet so you can speak to them, and you don’t have the words to speak to them. The best side men are there and the abruptness of this doctor Was really uncalled for the nurse that did my IV was decent that did the IV but it was very apparent in my opinion that nobody wanted to be there on that holiday and that sometimes those feelings get passed down to the patient.

2 /5 Ceci Primera: My first time in ER. I was left in the dark on how things go there. I was given a cup for urine sample. Left it on tray in the room I was in. Nurse didnt notice it being there. She went to get the shot I was getting. Gave me the shot. She didnt ask me for the name of the pharmacy I needed my prescriptions to be faxed or called in so I told her & said to her "so the Rx can be called in". The nurse did not say anything about "I would get written prescriptions". I asked is that it? She said yes. I noticed she didnt pick up the specimen. I left because she didnt inform that the Dr. would be back. I waited a few minutes. No one came so I left. I had to come back to pickup my prescriptions. I was so sick it took me two days before I could barely drive myself, as I live in Monahans. There is not much communication with staff & patients. Thanks to the Dr that said she didnt see me as an emergency to be referred to a Dermatologist right away, well I want you all to know, it is an autoimmune condition that I have now & I could have been treated sooner! She said (the ER Dr @ ORH) my skin had to be literally falling off to consider it an emergency, well it was falling off & bleeding. My Dermatologist was very upset at not being referred