5 /5 Zach LaMotte: If i could give this place 0 stars I would. Broke my foot around september of 2019, picked up a knee walker in february of 2020. The walker I recieved was sub-par at best. The cushion on the seat is almost non existant, the hinges didnt move and one of the wheels was stuck. I found I was continously getting bills so I called them back to find out why. Just spoke to the office manager whom told me that it was a rental and that "Any reasonable person would know this". Extremely rude on the phone and kept implying that I was "Unreasonable". Currently waiting on a call back because she refused to give me their number so I could speak to them directly. I have never experienced customer service so horrendous.
UPDATE
Just spoke to Jonathan the operations manager and he quickly remedied the situation in a very calm and proffesional manner. I am pleased with the outcome and due to my conversation with him, and his excellent customer service, would reccommend these services.