1 /5 Dave Cates: I needed an ear wax removal wash and was told on the phone that they would charge me only for that procedure and not for an office call. But when I got there they charged me for the procedure and the office call too. So, what they said wasnt true. Water they used was supposed to be warm but was not, and she squirted the water into my one ear it hurt. When I said something about it she acted as if she didnt hear me, but I know she. Bottom line, I will drive the extra distance to go to Kingsville or Alice than to go back there.
