Hendrick Clinic Express Care - Brownwood debbie day: I think it is very sad that one review can bring down the rating of this facility. Totally untrue that they do not speak English or answer questions. I use this clinic when I need care and have never experienced anything but first rate service and care. Shannon and her staff have been very professional, expedient and personable during my visits. I love that the pharmacy is right next door. So convenient. I will continue to use this clinic for my healthcare needs.
Hendrick Rural Health Clinic Primary Care - brownwood - Brownwood Natlie A: I want to give a huge shout out to Kayla G and Charles Cooper ! I came down with covid they were kind and very attentive with my care, made sure I had everything I needed called and checked on me. They always make me feel like family when I go to heart of Texas, Kayla always there to help me with anything I need, I wouldn’t go anywhere else! If you want a provider and nurses to treat you like family Charles Coopers office is the place to choose!
Hendrick Clinic Gastroenterology - Brownwood Ravens Moon: I would give zero stars if possible. Do not use the GI department at Hendricks in Brownwood!! Elizabeth is a nurse practitioner but is in charge of the entire GI department. She is nice, soft spoken and will promise you the moon in terms of getting appointments set up, paperwork done, questions answered etc. that is a lie. Nobody in that department will do anything. I had to call the hospital and set up the appointment for my colonoscopy and endoscopy myself. Nobody told me where to go, what to expect, who would perform the procedure, no info on lab work or possible EKG. Had to drive to the hospital again to ask the front desk where to even go as my procedure day was a few days away. I called and left messages multiple times to the department with nobody calling me back. Drove up to the doctors office and finally got one sheet of paperwork telling me not to eat or drink anything the day before. Had to dig the information out of the nurse on who was the doctor that would perform the procedure. Was given a fake phone number to that doctor. Googled him and he was from India and worked in Austin. His reviews were terrible! Doctor Reddy GI. Two star out of five with multiple people saying he almost killed their loved ones, was unprofessional and his office was so dirty it was “disgusting”. Cancelled my appointment and will go out of town!
