Dallas Medical Center - Farmers Branch (TX)

5 /5 Shinita: The staff at 7 Plaza Medical was so welcoming, friendly and kind. From the moment we entered the facility we were greeted by the gentleman at the front desk and quickly received assistance from the man from New York. He was nice and patient. He really made my husband and I feel like we mattered. He helped set the pace for what ended up being a good experience despite being there for a thyroid biopsy. EVERYONE was kind, caring and considerate. Our nurse, Ms. Mary was pure joy! She was thorough, friendly and a pleasure to be around. Then came Dr. Anderson. He was the icing on the cake. A kind, caring doctor that took his time to explain the biopsy procedure and instructions for at home care. The whole experience was refreshing. I think everyone seeking medical attention should go there! Amazing staff and a great facility!

5 /5 Lanny: Dr Matthew Anderson was the best medical experience I have ever had! I have never been more aware of the process I was about to undergo than with Dr Anderson and his team, especially Chris, the nurse in charge of anesthesia. Thanks to Dr Anderson for a great experience!!! As someone else said, hard to get to but worth the effort!!

1 /5 Jessica Moore: I have to say that our experience at this hospital was deeply disappointing. We arrived today around 6:30 pm for treatment of my wife’s injured ankle. Despite the low number of patients, the process was extremely slow and disorganized. After waiting 30–45 minutes, the doctor briefly examined her, only for the nurse to follow 15 minutes later, asking the same questions unaware that the doctor had already examined her. When my wife requested a blanket while walking to the restroom with her injured ankle, it took 15 minutes for a nurse to return with an old and unclean blanket, despite a prior nurse having already promised one. The delay in receiving an X-ray was equally concerning—an individual came by asking whether it had been done and left without explanation when informed it hadn’t been. When she finally got the Xray we waited an hour to find out she was fine. The facility itself was also problematic: it appeared outdated, with cleanliness issues, and the room we were in had no running water (room 1). Given the overall lack of care, efficiency, and cleanliness, I’m genuinely concerned about how this hospital is operating. I would strongly recommend considering alternative options for care. It is currently 10:25pm and we just got discharged. I actually feel like we should report this hospital!

5 /5 Michael: The Staff were awesome! I went to the ER on a Saturday morning and was seen immediately. I was admitted that day. Everyone from the ER staff to the Nurses on the 5th floor were great. I received the best care while there. I dont remember all the names but, they all were awesome! Thanks to Arria,Deborah and all others who took great care of me! Please forgive me not remembering all the names. Everyone gets a huge WOW!! Thank you Everyone!!

5 /5 Jouni Saastamoinen: One of the fastest medical services ever experienced. There was no waiting (actually, I saw no other patients at all at the time I was there). Patient registration took just a few minutes by the friendly administrator. The wait in radiology was a few minutes and the procedure took also just a few minutes. The staff was very friendly and professional and explained the details very well. And, the test results came within 24 hours, very efficient.