1 /5 Piyoosh Jaysaval: Today, I had a scheduled appointment with Dr. Archna Varma at 1:00 PM. I arrived at her office at 12:52 PM, well ahead of my scheduled time. The front desk initially seemed ready to check me in, but then abruptly paused and said they needed to ask the doctor if she would see me. A few minutes later, I was informed that Dr. Varma refused to see me because I had not arrived 15 minutes before the appointment, despite the fact that I was 8 minutes early.
At first, I assumed this was just a miscommunication with the front desk, but after speaking with the assistant manager, it became clear that this decision was made by Dr. Varma herself. This kind of behavior is highly unprofessional and disrespectful to patients who take the time and effort to be punctual for their appointments. I will be formally filing a complaint regarding this matter.