Allisons AutoCare - Plano (TX)

5 /5 Carolina Cravens: They offer fantastic customer service if you need your state inspection; they’re faster and have easy crate service. This was my first time going here. I enjoyed my experience. They are efficient.

5 /5 Michael Nowell: Very nice mechanics that take their work seriously. They carry top of the line products for even just an oil change. Very friendly and knowledgable. I found my new auto shop. There is a reason they have been in business since the 80’s. It doesn’t just happen by chance.

4 /5 Surinder Ratra: Honest, knowledgeable, fast. 2 years ago I brought an 2005 F150 to them that I had driven to near destruction with poor maintenance. The repaired the items to make the vehicle road worthy again without gouging me on price. ----------2019 Update Recently, I brought a 2007 Toyota Sequoia to them with what I suspected was a wheel bearing issue. (Vibration, slight play in the wheel, sound when turning it by hand) They Listened to me and then correctly diagnosed the problem as a u-joint issue and saved me money. STOP. Take your vehicle to Allison’s. Any make, any model and let them professionally service and repair it. You won’t regret paying a fair price for the quality service they provide. ----------2025 Update Took my 2016 Toyota Sequoia to Andrew and Robert at Allisons; they diagnosed an abs wheel speed sensor, wiring harness issue, brake pads and replacement rotors for $1000 before finding the actual culprit (passenger side stripped top suspension bolt) for an additional $1000. Not happy about the "fix this first and see" approach to vehicle diagnostic but they justified it and charged me a market rate for all repairs. Do yourself a favor and take them to the vehicle to show them the issue you are experiencing to help them find it right away.

5 /5 Brad Boles: Been using these guys for over 15 years. They have done numerous repairs on my cars over the years including a Honda Odyssey, Honda Accord, Nissan Pathfinder, Acura MDX, and GMC Pickup. AC work, windshield replacements, numerous alternators, and other mechanical repairs and maintenance. Always fixed right, quickly and for a reasonable price. Randy once told us they could fix anything but a broken heart and he and his guys have proven that time and again over the years.

1 /5 Hannah Anderson: I was recommended this shop, but had a terrible experience coming alone as a young woman. I brought my own oil and filter for an oil change, something I do regularly. Not only did I call the shop 5 days in advance to confirm I could bring my own supplies, but when I walked into the shop and spoke with Robert, again he assured me I could use my own oil and filter. I walked down the street to get a coffee while I waited for my oil change. 25 minutes after dropping off my car, I got a call from Robert that I “did not have enough oil” and would be charged $15/quart for 2 quarts. I was confused because I thought I had enough, but I offered to quickly go buy more of my own oil and bring it to the shop, to which he responded “how would you even get there? You don’t have a car.” He went on to dismissively say they had “already started” the oil change and it was essentially too late, so he’d have to charge me for 2 quarts of their own oil. He said “this is why we don’t like customers bringing their own supplies.” I returned to the shop, to find that my car had not even moved from where I parked it! Robert was dishonest by leading me to believe he had already started my oil change, in order to create a false sense of urgency and sell me oil I didn’t even need in the first place. He displayed such a strong lack of integrity, and I’m glad he did not get the chance to work on my vehicle. I will not be returning to this shop.