Daniel Coggins My car was having alternator issues. Being new to the area I was scrolling mechanic shops around town and getting quote after quote. I typically choose based on the amount of reviews and average rating, but I took a chance. I’m glad I did! They are a mobile service, so not only did I save on the tow, but their pricing was great.
They came out super quick, everything done through text, and they are super fair and transparent with pricing. I was worried that because it was a mobile service there would be a premium and that’s why there weren’t as many reviews, not the case. These folks are great and easy to work with. Give them a shot!
5 /5
Emtiyaz Ansari i recently went to spark auto firm for a suspension inspection because my car was making some weird noises. thought they’d be the experts, right? wrong. first off, the service took way longer than they promised. i waited in that dingy waiting room for over two hours with no updates. when they finally got to my car, they just gave me a generic report saying everything was “fine.” but if everything was fine, why was my car still making those noises?
when i tried to ask questions, the staff acted like i was bothering them. excuse me, i’m paying for a service! their customer service was beyond frustrating. i felt completely brushed off and ignored.
to top it off, they charged me for the inspection even though they didn’t actually fix anything. what a waste of time and money! overall, spark auto firm didn’t solve my problem, and i left feeling more confused than when i arrived. i won’t be coming back, that’s for sure. two stars is generous.
2 /5