Haley Darden we LOVE dr king in pedi but the front staff seriously needs a revamp on customer service and how to answer the phone. I call 3 times and wait on hold 5-10 minutes each time. that’s an issue
1 /5
DJ Pediatrics Review
For three years we have loved Collom & Carney, but my wife’s OBGYN is retiring, and our son’s pediatrician is retiring.
We had a baby girl last week, but unfortunately we had to schedule a different pediatrician. Dr. Porter who apparently thinks she’s the only pediatrician in the four states area. (Parents you have many options)
We showed up 20 minutes early for our daughters 1 week appointment, filled out all the necessary paperwork, etc. just to be informed that Porter would not see our daughter because we were not 30 minutes early for the appointment.
Never were we notified it was required that we be 30 minutes early and no grace was given. They sent us home (an hour drive by the way) and would not see my daughter. I am rarely late and very punctual to all of my appointments. I take pride in that.
As a parent and a customer, I’m glad that we will not give a single dime towards Porters salary.
With the good doctors we have had and the great experience we have had over the past years retiring, we also are leaving Collom and Carney.
My last experience was absolutely infuriating.
2 /5