The ENT Group - Texarkana Jan Rhodes: I was very disappointed with a family members experience recently. Other family members have used this group over the years and had good experiences. This was not the case in our familys last encounter. I dont know if there was a miscommunication of the health issue or what caused the poor care. There was no exam by doctor or nurse. The advice came off as dismissive. In fact, the advice is not of use and the person will have to seek other avenues if they want to pursue a treatment or solution. If a patient is at this office there is a good chance they have already been seen by another doctor and referred. It looks like they are at least owed the courtesy of an exam. Based on this recent experience, I would not recommend this practice. I dont leave many reviews for businesses or doctors and dont relish the fact this is a negative one. If you are having success with this group then I am glad for you.
Blane A. Graves, MD - Texarkana Chris Cigainero: Dr. Graves is an amazing doctor who is truly invested in his patients’ health. His enthusiasm for his practice is apparent the moment you step into his office, making for a pleasant and relaxed atmosphere. Dr. Graves is compassionate and his welcoming smile is always a blessing. Dr. Graves pays close attention to detail and takes into account a variety of factors when prescribing a treatment plan. Dr. Graves also works hard to keep up with the latest medical advances to ensure that his patients are receiving the best possible care. Dr. Graves follows up to ensure the treatment plan he prescribed is sufficient. I have been nothing but pleased with my experience with Dr. Graves and his staff. I highly recommend Dr. Graves as a primary care provider. Thank You Dr. Graves for your dedication and support.
