The ENT Group - Texarkana Jan Rhodes: I was very disappointed with a family members experience recently. Other family members have used this group over the years and had good experiences. This was not the case in our familys last encounter. I dont know if there was a miscommunication of the health issue or what caused the poor care. There was no exam by doctor or nurse. The advice came off as dismissive. In fact, the advice is not of use and the person will have to seek other avenues if they want to pursue a treatment or solution. If a patient is at this office there is a good chance they have already been seen by another doctor and referred. It looks like they are at least owed the courtesy of an exam. Based on this recent experience, I would not recommend this practice. I dont leave many reviews for businesses or doctors and dont relish the fact this is a negative one. If you are having success with this group then I am glad for you.
