Best 15 MD and Hospital near San Antonio, TX (Part 4)

Polo Vera Made a new patient appointment on their website for August 31 at 1:30 PM with Dr. Maria Jirka. The office texted the next day and cancelled the appointment saying that this was not a new patient day and time even though their website said it was. They tried to reschedule to Nov 8. If this office is this disorganized with their office appointments and do not have the time for new patients (website says it is accepting new patients) then do you really want to be there. I do not recommend this place. I would rate them a zero if there was one.

Patty Abrego Have been seeing Dr. Maria Jirka for multiple PCP concerns over 6 years. She has always been professional and able to think outside the box regarding my multiple health issues from broken bones thru a complex brain surgery. As a retired RN, I can only give them the heights t of marks.

Kaleigh E I had an appointment and have been on the same dose of my medication since June 7, 2019 without a dose change or increase, I have tried using other medications to assist that dont work. I was breathing through a panic attack and I told Dr. Oliva that I FELT that I have been dismissed regarding my anxiety and care. He responded with "So you are saying that Im not treating you? Because in my opinion Ive given you VIP treatment" while raising his voice. I stated "No, I logically know you have been treating me, weve tried many medications. I feel dismissed" to which he said "so you are saying that Im not treating you" and I said "No, logic is based on facts, and feelings are based on emotions" He responded with a very stern raised voice and said "It is essentially the same thing" then I was prescribed new medications and he terminated me as a patient. A quick google search shows how quickly people build a tolerance to controlled medication and being on the same dose for 3 years is medical negligence when Ive been complaining my meds havent been working for over a year. Honestly stay away. This was the most unprofessional experience Ive ever had and it didnt help I was already having an anxiety attack. He also will not inform you of any possible side effects of medications so do your own research on them.

pediatrics adolescents 11-2-23 called their offc ,and THEY ARE NOT TAKING ANY NEW PATIENTS,then they should remove themselves from the Community First directory

Jaali Marin I’m not one to usually do reviews , but my experience at this hospital was beyond ridiculous! Only giving a one star because there’s not an option for 0! This is the absolute WORST hospital with the most HORRIBLE and UNPROFESSIONAL staff. There was only about 2-3 other patients and we waited about 5-6 hours. Nurses were beyond rude and made ridiculous and uncalled for comments. A nurse had a huge issue with my grandmother going back and forth to the bathroom not knowing cancer has caused stomach issues. She made a comment saying “she sure does use the restroom a lot” and was breathing hard making uncalled for faces. To be helped, you would have to go out and look for a nurse because they definitely don’t go check up on you. We nicely asked for a cup of water and the nurse made it seem like I was asking for a whole lot. I kept my patience and was polite the entire visit despite the service provided , and still was treated poorly. I will NEVER recommend this hospital to anyone and definitely won’t be returning.

Amy Garza My mother went in yesterday. Waited over 12 hours. She was in pain and the nurses never gave her anything. Very rude and unprofessional. Like a comment stated before it’s like you’re bothering them asking a simple question. It’s very sad that they have this type of customer service. Hopefully they get better because honestly next time we’ll just drive to San Antonio. It probably be faster and more professional!

Mayra Garza I want to share how incredible the care has been for my dad during his stay. His Nurse/PCA, Christiana, has been an absolute blessing. From the moment we arrived, she was not only professional and knowledgeable, but also so kind and compassionate. Her positive attitude and attentive care truly lifted everyone’s spirits. It’s clear that she genuinely cares about her patients and their families. We’re so grateful for the kindness and dedication she showed us during such a challenging time. Thank you for everything Christiana!

Valerie Perez My nephew was in ICU, he is now in PCU. The staff in both of these areas have gone above and beyond. I have nothing but respect for these nurses & staff. Im actually in awe. How comfortable we feel to know he is being well taken care of. Also the rooms are immaculately clean & this is an old hospital. Another thumbs up ! Its very rare that you get one on one sincere service in a hospital honestly. Many of mankind has become disengaged somewhat with their patients and just do their job minimally. Thank you so much Northeast Baptist Hospital for taking care of my nephew, it will not be forgotten nor ever unnoticed.

J. A. Sp Have seen Dr. Uy for over 10 years. The doctor is excellent, good patient bedside manner and knowledgeable. However, the visits are entirely ruined by dealing with the staff from the front desk, billing staff and office administrator. They either lack skill sets for manners, administrative sense or they just dont care and for whatever issue, it is not them its you. Its all nicely packaged in a rude and indifferent manner. This practice has really gone from bad to worse over the years and seems to be struggling. Maybe they just need better staff.

Unificial Time Most messages sent by patient on the online portal regarding refills/test results receive no response. Even the VOICEMAIL SYSTEM is only operational during "business hours," which are 8-noon and 1:30-4 M-F (32 1/2 hours per week).

Mike Cook Charlatans! Deer Oaks is contracted by nursing homes purely to medicate residents in nursing homes & they don’t even do it responsibly, unless you are familiar with your rights. The past four years, my observation of Deer Oaks is that they are only around to keep tabs on us. A few conversations I had with a few Deer Oaks reps left me with the notion that they will only enable someone’s behavior, regardless if they are confused/deluded. They aren’t here to help people come back to reality & I feel that an investigation into Deer Oaks is strongly merited.

Tammy Virgili After 30 years in long term care, I have found Deer Oaks is a great way to still serve that population through 1:1 counseling, neuro psych testing, and med management services. A company with true integrity and passion for the elderly!

Fonz rm Dr bell disregarded my concerns and made me feel like my health issues were not important. • Lack of attentiveness • dismissive attitude • no treatment plan Felt like the consultation was rushed, barely listen to my symptoms and offered no explanation. He should probably hang up his stethoscope.

Emily Calderon PA James Bell made me feel like a joke at my appointment. Hearing him laugh about me to his nurse outside the door made me feel so stupid. I wasted my time just for him to tell me to “eat healthy” then laugh at me as if I was a burden. I ended up breaking down in tears cause of how terrible he made me feel.

Roxana Sosa The front office nurses for scheduling are not very friendly. They seem bothered when you ask for more clarity on situations, all I wanted was to understand the process of the referral and it’s like I was making their job hard. I hope they find new people who actually love interacting with people as a job.

name s This clinic offers very poor service, several years ago, before the pandemic, even though the front desk was questionable, the great doctors and nurses made it worth it. But after the pandemic, even the medical personnel hasnt been the best, I used to take my 4 kids at this clinic first, one of them with special needs, and the pediatricians lack of basic knowledge made me switch my kid to special needs to The MAC clinic, but I made the mistake to leave my neurotypical kids at childrens clinic and it has been a nightmare, I had been waiting for almost 6 weeks for the doctor/staff to fill up a medical release form that one of my kids needs for sports, called more than 10 times regarding this matter, countless time they told me someone will call me back and of course no one ever does, and i still dont have something as simple as a medical release. To make matters worse, I currently have a kid with a broken bone and need to see the pediatrician to get a referral for an orthopedic doctor, they have been unable to make the appointment because they have no access to the calendar. Someone was supposed to call me back 3 days ago, well guess what? No one did! And here I am calling them back with currently 35 minutes of time on the phone and counting...

Roger C I am a heart patient and I am often sick. My cardiologist comes to this location so I come here. It is hard to relax, sleep and be calm because the nurses and staff are so loud at all hours of the day and night. They have no concern about the patients being able to rest in a peaceful environment. Its as loud as a elementary playground full of kids only the noise here is coming from hospital staff thats having too much fun. Its always like this. You bring it up to the nurses but nothing is ever done. This shows poor Leadership, lack of concern and respect for patients. Something needs to be done.

Tabatha Ward If anyone knows a lawyer that will help me with how I was treated at the downtown Baptist hospital please let me know because it a shame how they treat people there

Baldemar Rivera This is not the VA clinic.