The Best 12 MEDICAL SERVICES near Sugar Land, TX (Part 3)

Priscilla Fierro This place will take your money and keep it. I went to them back in July for a sick visit and I had insurance but they still charged me the full amount for the visit until my insurance paid them. They told me if I overpaid I was going to be reimbursed. I just noticed in October on the EOB that they already received their payment in August for the full bill and my portion was supposed to be $0. I have been calling ever since to check status of my reimbursement and was given the run around. I finally told them if they didnt reimburse me the overpayment that I was going to report them for fraudulent billing and now they are issuing a check for the reimbursement. Please make sure if you pay any out of pocket costs that you go back and check with your health insurance to confirm your out of pocket costs and they didnt get paid twice for the same visit. They will not reimburse you unless you ask them to.

Lita Y. Grace I have been a patient of Dr. Patel for many years. He is a very efficient, effective, and precise physician that enjoys giving the right medical care needed for each individuals needs. He cant do it along, so I also say thank you to his staff that are there for our many needs. Lita Y Grace

Sarweshwar Sharma Since Dec been waiting for dentures... no extraction involved; just dentures. Paid $1000/= on first day plus x ray cost. On two visits I didnt see the doctor but an assistant who messed up the impression further. Im asking for a full refund including x-ray cost. Theyve put me on hold for now.

Qirat Aniee I have been visiting this hospital. It’s great, it got great people and an amazing environment. I didn’t feel like we were in a hospital. Really appreciate the hospitality the stuff had for us. Special thanks to Dr. Umar. He is very nice & kind, he checked everything and understood it.

Karen Lara My first visit was great they was able to get me in same day, from the front desk to back office very professional. The doctor took care of my issues and made feel well taken care of.

Felippa Grover Dr Sami is excellent. She is kind, caring and very thorough with superior bedside manners.Very knowledgable in her expertise as a medical doctor.She truly cares about her patients.I love Dr Sami. Thank you Dr Sami Bessie Jones

Kiran Billawala The nurses here were absolutely amazing. Dan and Christina were very professional and helpful. They took it to another level when caring for me. Made recovery in PACU so much easier.

hannah Heavin The care was outstanding. From preop to postop to discharge, from nurses and CNAs to PT and security guards, to dietary! Because I stayed with my family member consecutively on the weekend I really got to know Brenda the CNA and she helped us through it all. Patient, kind, attentive and knowledgeable. But once again ALL caregivers were great.

Michelle Navarro-Flores I went here for my pre-natal visit and delivered at the UTMB in Galveston on New Years. At first I was super hesitant to goto the utmb because of the reviews but I had a great Obgyn Adriana Cyrus. She actually asked me lots of questions and took the time to listen to every little thing I had to say. My birth at the utmb in Galveston was so complicated because I had COVID-19 at the time. I don’t think it’s normally like that. I stayed in quarantine but the nurses that came in were really sympathetic and kept me company when they could since my husband wasn’t allowed in. I ended up having a preemie in the NICU and have been visiting the utmb Galveston regularly and have nothing to complain about. The NICU staff is friendly, helpful and informative.

KeaEra Brown STAY FAR AWAY FROM THIS PLACE I sincerely wish I could give zero stars. Although the receptionist and billing ladies were very sweet the nurse who attended me was INSANELY rude and showed absolutely no compassion! I made my appointment over the phone and communicated that I had been told by an ER doctor that I had an ovarian cyst that may need surgery. So naturally when I found out I was pregnant I wanted to get an appointment as soon as possible to make sure that the baby wouldn’t be effected at all. The operator assured me that she would write a note on my appointment stating the reason for my visit. After waiting over an hour to be seen, I communicated to the nurse the concerns I had over the cyst and the safety of my baby. She proceeded to show ZERO empathy for my desire to get an ultrasound as soon as possible. Her attitude was nasty and completely unwarranted. After taking my blood pressure I asked if my husband could be brought back to the room with me and she literally told me to go get himself myself. Thereafter we waited in the room for over 10 mins with no nurse or doctor to speak with us. Outside of the door I could very clearly hear that same nurse make comments such as: I’m not going back in there so you’re gonna have to go in there and talk to her, I hate when people come here and tell us how to do our job like they know, and I didn’t give her the dose yet if you just wanna send her out (referring to the glucose test. I said I didn’t wanna take it unless I could get more info on the primary concern I came in for). By no means am I a rude or impolite person. I didn’t give this lady an attitude or undermine her knowledge in any way. I stated my concern for my safety and my desire to have the cyst issue specifically looked at. But for whatever reason she took offense to my questions and made me feel horrible on my husband and I’s first baby appointment. After hearing all of her hateful comments I finally stepped outside to see if we can just be attended to and leave. The doctor was standing a few feet away from the door and I asked when we’d be able to seen. She said “I can see you know” She literally was just standing there making no attempt to see to us. So there’s no telling how long she would have left us to wait. She told us there’s nothing they could do for us. There was no attempt to offer resources or refer us to proper care. Incompetent is truly the best way to describe these people! I shared how the pain in my side was getting very severe the past few days and her best advice was to go to a hospital. Not any opinion of what could be the issue or what it might mean for my child. Both the nurse and doctor were extremely dismissive with every concern I voiced. I thought this appointment would give my family and I peace of mind but it did the complete opposite. I left the appointment crying and frustrated. And to clarify, them not having the proper resources to give me an ultrasound is not the issue. That part was somewhat understandable. The issue was how they treated us and the nurse’s lack of compassion and professionalism. She should be fired for actions. Pure hatefulness! Not to mention we arrived at our 9:15 appointment on time and we weren’t seen until almost 10:30. We saw patients who arrived after us come in and out before we were even seen.

Efrain Rodriguez I called several oncology places, and this was the only place that called me back. I must say that they have very good at treating me, and the infusion staff has been great. My doctor is sometimes hard to understand because he wears 2 masks, but I believe he is doing what is best for me. I have not had any bad experience with them. In fact, I am going for a CT scan today. Thank You texas oncology.

Tenese Todd These are the best or the best. I am more than happy with everything about the facility. First of all, the front desk admins are amazing, efficient, and very personable. The lab is full of experience and great personalities. The chemo room is full experience , efficient , knowledgeable , and just all around great , especially Kate and Jorge. All of this is extreme important to me because I have never been prone to any ailments and Texas Oncology Sugarland helps give me a little comfort in this time.

Sashann Williamson Dr. Okunnu is PHENOMENAL, however that front desk staff is something else. 9/10 my pressure is raised after speaking with them and I have to get it rechecked once I’ve calmed down. They’re incompetent beyond belief and lack empathy which I believe should be required for working in healthcare. Needless to say I will not be returning to this practice after today. Maybe if you aren’t a POC you’d be treated a little better by the front desk.

Halle Haldiman Was going to be coming here as a new patient. Called last week to come in the following Monday. Looked on my Mychart app to see the receptionist scheduled me for March of NEXT YEAR. I called first thing in the morning and they didn’t apologize once. Couldn’t get me in same day. I switched my work schedule to come in and they didn’t really seem to care that they messed up and booked me a whole year from now. I cancelled my new appointment and found somewhere else to go who seemed more pleasant to speak with on the phone.

Chase Adkins Great

Peggy Rude! Rude! Rude! Front desk in Main Hospital 11:00 a.m. March 11, 2025. Elderly couple needed wheel chair and directions to radiology. Staff pointing to wheel chairs, pointing saying go to the glass. The person at the desk was impatient and rude. Lady if you dont like your job then quit I repeat. If you dont like yourjob then quit. Now hospital reply will be automatic. Blah. Blah- is hospital response. Thank you for sharing....blah blah. We strive to deliver the highest quality.. Blah, blah. Methodist you should be ashamed.

Raymond De Leon Currently here in the hospital on the 4th floor and my nurse Manju is a rude person that could care less about the patient. Shes been gone for 2 days and I had a good nurse then last night another nurse or whatever caretaker started the night shift was argumentative rude and whether its just the Jamaican way of talking or what but its very rude. Today is the 27th and Ive got a lady that comes in and checks my blood while training someone else but she doesnt listen to anything you tell her. I want to leave this place but this tall Jamaican woman or wherever shes from wont tell the head nurse or floor supervisor that I want to speak to them. Last night the lady that checked my blood sugar couldnt figure out how to work this thing or do the draw because she was missing the vein or something left five vials some with blood in them on my bed with gloves came back found another vein and got the samples through the vial improperly in the trash can which you can see in the picture which is hazardous material. I had to repeatedly ask for lunch but they keep bringing me the same liquid lunch of broth and hot water. I thought being in Sugar Land I would find quality service but thats why they have all the negative reviews that they have. I will take this up with the director of the hospital because the response is here on the post are robot and no one ever sees it except for you who are reading it. So beware before you come to this hospital for care. This is no reflection on the doctor or doctors but the staff here treat a patient as if though theyre doing it for free and dont plan to build the insurance company large amounts of money. Even if you want to get up to go to the restroom they want you to call them on the speaker first and tell them so that someone can come in here and turn off this alarm. I wanted to do my physical therapy and walk around but there were no therapists or my nurse to ask. Its 3:00 p.m. and just now they dropped off a trey of broth and then they check my blood sugar / glucose. All night last night I was kept awake by some gentleman which sounded elderly moaning and groaning and no one came to his aid but it did sound like he was being reprimanded or talked to harshly. Ive been waiting for my pain medication and this Indian lady named Manju or anyone else has given it to me. Will be filing a formal complaint with whomever regulates the nursing staff and their license and worn anyone not to come to this hospital because its in Sugar Land. Its ghetto and I dont know how these people get to work in this field with the poor bedside manner they have.

Hannah Scott I’ve had my fair share of ER visits due to a chronic illness I have. I’ve had some pretty terrible, traumatic experiences at other hospitals so it always makes me nervous when I have to go. Thankfully, I had a wonderful experience here with Methodist Sugar Land! I came in with severe pelvic pain, back pain, vaginal bleeding, vomiting, short of breath. I didn’t even wait in the lobby they got me right back in a room immediately and took action. Nurse was very sweet, caring, and very attentive. They stayed on top of my pain and nausea. The doctor was great. Did his best to make me comfortable and get me feeling better, listened to all of my concerns. Didn’t just rush me out and do nothing, he did the appropriate testing, and also sent me home with pain and nausea meds to manage until I can see my OB! Teddy in ultrasound is wonderful! He was making me laugh and smile. This is probably the best ER visit I have ever had. I felt extremely cared for! Thanks Houston Methodist SL! Thank the lord for such a compassionate, caring staff!

Lady Omusuku Went here on March 21st, 2019 at 815am and was treated worse than a wild animal in the ER waiting area. Worst abdominal pain I have ever experienced. Yes, I was loud, moaning, groaning, crying in immense pain and I felt such despair as I lay on the floor of the ER as I couldn’t sit up AT ALL! As tears flowed down my face and not even noticing others in the waiting area watching me in horror and disbelief, I lay there unaware that my clothing was raised, exposing my private body areas. I remember having a feeling of humiliation but not knowing how to NOT humiliate myself as I tried to fight the pain. I was finally allowed back to the assessment area, and I asked to lay down but they had an upright non mobile stationary chair that I was made to sit up the entire time. I was told that there was no gurney or bed for me as they don’t have this type of setup anymore. I was treated so inhumane and COLD hearted. No staff sympathized with me and I remember one nurse coming over and saying harshly “You need to get up off the floor!” Let me tell you, I am a prideful private woman and my dignity means so much to me, but that day it was stripped away and I feel as If I was treated like a criminal or an animal in Sugarland Texas At Methodist Hospital. I will never go back to that ER! I pray the staff there, that treated me like a dog will suffer a worse pain than that and will feel the disgrace and humiliation and despair as I did. In my career as a nurse ( even then) I have never been so heartless to a person or patient. Especially on their wedding day! Yes I was supposed to be married that evening at 4pm.

Cassie S Love the staff here. Took my child to pediatric area. Everyone was very friendly from the man at the front to everyone in the back. My child went from being scared and crying to happy and laughing with the doctors. Angelica was absolutely wonderful with my child - very caring. Monica was nice as well. I don’t remember all the names, but everyone was great.

Everret Johnson I wish I knew each staff member by name that assisted me on 01/28/25. They were such a delight and each individual was polite, and patient. It has been a very long while since I was at an ER or even a doctors office when medical staff has been so attentive and welcoming.