St. Lukes Health - Baylor St. Lukes Medical Center - Houston, TX - Houston (TX)

1 /5 Nancy Eshleman: If I could give a zero I would. Their lack of communication and help here is despicable We have been waiting since 5:30 am and no one came to let us know when we were supposed to be take to surgery. . A surgery that was to be at 7:00am. It is now 11:00am. The place is sterile and cold and not a chair in the waiting room available to sit. You would think a hospital with the reputation would make patients comfortable and feel safe. I cannot recommend this hospital in the least. Not one ounce of communication

5 /5 Madelina Ramirez: He had the best quality care anyone could ask for all the nurse and physician are super heroes without capes . The staff worked through freeze storm and could not go home. Nobody complained, everyone so awesome and hard working loved all the nurses and PCA , Donna, Rebecca, April, Mercedes, Sebrina, Mr.Napoleon, shyerta, , if I forgot anyone else’s names I do apologize. Dr. Lorenzo, Dr.Barki, Dr Thomas , Dr.Garza , I had the best care Dr. Mezi (Cardiologist) I’m so greatful for the wonderful care and I continue doing well , thank you all to Team tower 21 sincerely Art Ramirez

1 /5 Murat Gürdal: 1- They surgery MWA this time they damaged my bile duct. 2- After surgery hospital service floor like hell 3- Discharge time after big surgery they forget give me pain killer 4- After 3 weeks they diagnose bile duct damaged. This time i lost a lot of weight. 3 time i get infection. 5- They put drain my bile duct now i m living with external bag. They said they try to fix. 6- If you need detail i can explain also anesthesia team and system. One time they burn my eye General anesthesia time. Other time a new, they should change drain but they used moderate sedetion. Pain….!!!!! 7- IR department also after surgery or operation etc never give pain killer. You should fibd solution for your self. 8- This is last word, if you’re going to ER and if you have good health insurance they are like vampire. If you dont need xray they can do all of this. This hospital from management , Administration and all medical staff unprofessional..!! Anything Ellse ..!!

5 /5 Charles Harris: I spent 4 weeks in April, 3 weeks in June and am back in September to have a heart valve replaced. The doctors and the entire staff are top notch Today I twisted my wrist, mentioned to one of the doctors making rounds and within 10 minutes they showed up with the X-ray cart and the nurse applied some pain cream. This is the 3rd I mentioned something and within minutes a doctor was checking it out. They go the extra mile to make sure to provide care. Last there were no rooms available so I had to wait a while but they brought me food and finally upgraded me to a terrace suit which was nicer than a 5 star hotel room.

5 /5 Danny Thompson: The staff is very polite and well trained for anything obstacles that may arise. I had a double lung transplant January 1st and my recovery was because of the doctors and nurses taking care of me. I highly recommend Baylor St.Lukes for any surgery thats required.