Windsor - Waco (TX)

5 /5 Chloe Ragle: I love shopping here. I had a return, but I didn’t have my receipt. Your email with me and the lady upfront helped me find the day I purchased the item and how much I purchased it for. She was very helpful and was very nice about this instead of telling me I could not return the item

1 /5 Janice Tucker: Came in to return an item, and I got greeted with eye rolls and attitude. I asked the girl if she was ok she said she had a-lot going on and baylor HW. She agreed to return my item and only to find out they couldnt return my stuff. I was very upset when the next girl stepped in and said we have a 14 day policy. I left the store & looked online realizing its 30 days for a return. She was supposedly a manager that was telling me incorrect policys. This was upsetting because I didnt feel like I was getting helped at all, I wish from the beginning they were both friendlier.

2 /5 ab _: Most of the times these employees don’t interact or help unless you are ready to check out, but they have never been rude. This afternoon, an employee literally just gave my sisters and I bad looks until I asked her a question about some heels, in which she simply nodded and then, didn’t elaborate or help at all? Delaney was the only employee who was of any help today.

1 /5 Charlene Mtz: So I went today October 30 at 2:10 pm and there was a lady being so rude, like I was just trying to buy a dress and she was being rude and giving me a dirty look just because I wanted to use a 20% coupon, after she gave me the bag she didn’t say nothing and she was just looking at me ugly. I didn’t like the service from that lady at the cashier. her name was Emily that’s what it says on my receipt, but the other lady was being very nice

5 /5 Franklin Deli: Jakiya help us soooo much!! I can’t not tell you how helpful she was to this first dress buying adventure. Every employee we encountered while trying one numerous dresses were so helpful and kind.