Burlington - Waco (TX)

1 /5 Mackenzie Lewis: Only one cashier at 12pm in a Saturday. Ridiculous!!! I see several other staff in the store. This is inconsiderate of customers time. I left a basket with contents over $150 because of the long wait time. I stood in line 15 minutes and no help ever came.

1 /5 Daniel Roach: If you have nothing to do that day this is the store for you. You will wait in line for 45 to an hour while other employees stand around and talk. With only one casher and 4 other employees walking around. This place is ridiculous. Those 2 employees just standing there talking and looking at the line and not doing anything. Ive been to many Burlingtons and this is by far the worst one when it comes to checking out. Its like this every time I come. I would go to another location but this is close to my hotel.

1 /5 Ivette Nuncio: To whoever actually reads these. I want to start off by saying SHOUT OUT to Rebecca for taking care of me tonight & the 50+ people in the line. She is a hard worker and not once got an attitude with anyone. She truly deserves a raise for taking care of everyone with NO HELP. I know she radio her TWO managers who were on duty, Kim and Blair. TWO TIMES. All they did was stand up at the window and look down, then sat back down like it was nothing. Poor leadership and customer service. They clearly saw the line but they didn’t care one bit to be attentive to their customers or help their ONE EMPLOYEE AT THE REGISTER. Burlington needs to do better on who you call “managers”. That’s it . That’s all. Y’all don’t even deserve one star, but the only way I was able to do a review.

2 /5 Gail Stephens: Its not even about the workers, I know every store is running short staffed, but come on, this type of store needs more staff to handle the recovery at night, the store is consistently thrashed and I really feel their defeat. I work retail also but I just cant at the marketplace. The old location was way better maintained

1 /5 Roberto Panameno: When I was younger Burlington was the place to go. What happened to this store, I went yesterday and there is an alarm going off, there is merchandise all over the floor. You cant even walk through some of these isles because there is so much on the floor. I would only recommend going if you like chaos.