Ross Dress for Less - McKinney (TX)

1 /5 shervin haei: I stopped shopping at Ross because their labels are too hard to remove. I have to use Windex or adhesive remover to get them off, which makes the items smell like chemicals. Other stores care more about customers and use easy-to-remove tags.

1 /5 Enjohnae Offray: I literally hate Ross and will never shop here again. I spent $90 on clothes that I couldn’t fit and just wanted my money back and I was forced to get in store credit that I won’t use because now I hate Ross. Cheap stuff sure, terrible return policy though and I use to love this store.

1 /5 Alaina Mount: Choose another Ross location. Everyone in this location is incompetent. I checked out and left and the cashier did not give me one of my bags. I called the store and she apologized and told me she put my bag at customer service. I go to pick it up and the loss prevention guy asks can he help me. I tell him I’m picking up a bag the cashier forgot to give me. He says there are two bags here and holds them up for me to look. He asks if the items look familiar. I say yes that is the bag of stuff I just paid for. He asks me if I’m sure I said yes. He asks again if I’m sure and again I say yes. He then asks to see my receipt which I gave him. I had just left the store and the girl who kept my bag was standing there watching the whole interaction not saying a word. To be treated like I’m trying to steal items I already paid for that I didn’t get because of their negligence is absolutely absurd!!!