Zuri Nail Bar - Dallas (TX)

1 /5 Kimberly Kim: Horrible customer service very unprofessional we came in today and the “owner” greeted us and sat us down we asked for pricing she gave us different pricing we then sat down and got a final price of 65 for French nails we agreed after that she says 5 dollars more for French we said ok then after that no 10 dollars more for French we then said ok once again then after she mumbles something to a worker and they started speaking in there language and then proceeds to look at me and says I forgot it’s 25 dollars more for French because I have to draw them so she changed the price 3-4 times while we were there finally we said no and thank u and walked out I then went back and she greeted me again I asked for the owner and she laughed saying she was the owner and that if I don’t like her prices I could leave I’ll attach a picture of her so u know who it is and to the owner it’s not the price that we were upset about it’s the fact that u saw a dollar sign on us and kept raising the price every 5 minutes if that’s how u handle business I’m sorry to say you won’t last long and just fyi since I can’t complaint to a higher up and u think u can treat people that was because your the owner I will be contacting the better business bureau and reporting you and your business I believe pricing should be the same for everyone so that being said thank u so much

1 /5 Katie Fitzpatrick: So sad to leave such a bad review, but this was truly the worst experience Ive had at this salon. Rather than listening to the client and allowing them to have a nice experience, they were far more concerned with getting me in and out even though they had literally just opened for the day. They would not let me take my time to choose a nail color despite me protesting. Instead they took the books out of my hands and rushed me over to the pedicure station. The manicurist would not wait for me to show her the shape nail I wanted and instead just started cutting. They turned out so short that my thumb hurt while she was filing it. The pedicure was also wrong. Hot stones were marked on my sheet. My mom got the wax though so they just did that to me too instead of reading my sheet. I also wasnt allowed to use the massage chair during the manicure. I paid $82 for this service and left so upset. For almost a hundred dollars, clients should feel relaxed, not like theyre a burden and being hurried through the process. Definitely will NOT be going back here.

5 /5 Desiree Sherman: The customer service here is top-notch! I got a solar pink & white full set, and it looks so natural and elegant. Definitely coming back!

5 /5 Lorena Quinn: I love how friendly and professional the staff is! They took their time with my gel color manicure, making sure everything was smooth and flawless.