2 /5 Samantha Wells: Although Nikki is very nice, I was extremely disappointed with the service I received. I pre booked/paid for my service on Classpass and booked a “Powder Polish with Tips” service. Nikki started doing my nails and must have forgotten that I wanted (and paid for) tips. Additionally, her selection of powder polish is extremely limited. I ended up getting a color that wasn’t what I originally wanted when I went in that day, and it turned out the color also glows in the dark (not my cup of tea).
I received my service Thursday afternoon, and by Sunday (3 days later) my polish was already falling off on multiple nails. I’d expect this for a regular manicure. Keep in mind: I also work at a desk all day, so the most action my nails get is typing and ever other dip manicure I’ve gotten previously has lasted for three weeks minimum.
If I wanted a regular manicure without tips, I would have booked that, but the fact that the service I booked is such poor quality is disappointing.
