UT Health East Texas - Tyler (TX)

5 /5 Rachel Bromley: Thank you so much for taking such good care of my Dad. We are forever grateful for the dedication and compassion you showed to our family. We were continually impressed with every doctor, nurse, and staff we worked with throughout Dad’s treatment. Obviously his passing was not the outcome we wanted, but we rest assured knowing each of you did everything you could to save him. God just wanted him home. Your job is hard. Our special thanks goes to the entire nursing staff of ICU Unit 3WC. Sincerely thankful.

1 /5 Kim Johnson: UT’s referral and scheduling system is terrible. It took me 4 months to get a procedure because of the many different departments dealing with the scheduling system. Once you finally get an appointment, care is good. It’s just the issue of getting care.

1 /5 Emily Warden: I never leave reviews but I can’t ignore this anymore. I DO NOT recommend going anywhere under UT Health. I went to an allergy Dr in Mt. Pleasant, Tx u set them and it’s been horrible! I never saw the dr., and whoever was in his billing office I talked to was rude and condescending. My allergy testing was supposed to be covered by my insurance, but when we found out they used the wrong codes they refused to re-bill! Since they’re under UT Health, I’ve been dealing with that billing department too and it’s been a literal NIGHTMARE!! It’s been 1 year, I was paying a little on my debt every month while I disputed and we tried to figure out what was going on when they sent me to collections in April! I paid that collector off because I was just done and now I’m being hit up by another collector for the SAME DEBT!! This is absolutely ridiculous! Save your time and money and go somewhere else. The only person that tried to help me was the allergy nurse and a like 2 people I talked to that gave me actual information instead of just saying pay it or go to collections! I have never had any troubles like this.

1 /5 Daly Rosario: If I could, I would give them zero. I went with chest pain, dizziness, and fatigue, anf they told me I was not a priority on their list and they took care of 5 people before me even though I was there first. Please keep in mind the people after me had stomach pain, asthma, and some fever. So yeah, if you are having symptoms of a heart attack, avoid this hospital. Plus the receptionist have no sense of urgency.

1 /5 DinoLover: I had a c-section 1/25/2019. Dr McClintock, Dr. Brady and nurses during the surgery were awesome, I have nothing bad to say about them only a huge THANK YOU! However as soon as I made it my room until discharge every nurse I had was horrible. I was never offered the bare minimum like water, towels, or anything. I was hardly checked on. I was not able to get my pain under control because when I would call for pain meds they would come at least 45 mins later even when I knew they were due. The whole time it was only me and one other patient with at least 6 nurses at the nurse station on their phones. Which I had to find out because I had to walk to the snack room myself to get water after being cut open! I had to tell the nurse to hook me back up to my fluids because I couldn’t keep anything down which annoyed her because that meant she had to get up. I had to empty my OWN foley when full because not once did they! I’m a CNA on an inpatient care unit for surgical patients and I know I did not receive the minimum care. Also they discharged me without me signing birth facts paper work so now I have to go back to the hospital to sign those while trying to recover. I didn’t see anyone for lactating after asking several times. DO NOT HAVE YOUR BABY HERE!