The Doctors Center - corpus christi - Corpus Christi (TX)

2 /5 Mark Barrientos: The Karen’s that work here are money hungry they won’t do their jobs they charge extra for copay even though your fully covered. They don’t save your information and insurance information and always have an excuse to give me they will sit there and argue with me and do absolutely nothing to help they just want that $$$.

5 /5 Barb Minor: The check-in was easy, and the wait was minimal. The NP, Jessica, was excellent and answered all my questions and concerns. I would recommend The Doctors Center to all my friends and family.

1 /5 Vicki Lynn Hilsabeck: I was incredibly ill. The doctor here diagnosed m. When I was still desperately sick 7 days later I went back for reevaluation. I had terrible vertigo every single day. I could not focus on anything. This doc in a box would see me. I had just been there 7 days prior and I was refused medical care when I needed reevaluating. I didnt bring my ID and insurance. I didnt even think about it. I had to take Uber over there. The vertigo was sooo terrible I did not need to be behind the wheel.of a car. Now I dont know about yall, but neither my picture nor my signature is on my health insurance card. And they already had a copy of it. I was refused care that day, the assistant office administrator told me, because they were AFRAID my insurance claim would get rejected. Really disappointing outcome for me. Terrible decision making on their part.

5 /5 John ODonnell: The Doctors Center is an awesome facility. The doctors and staff are a highly motivated patient-centered team who ensures that each patient gets the required attention they deserve in an effective and efficient manner. Highly recommend if using VA medical for urgent care.

1 /5 Amy Muston: I wish I could give this place 0 stars. I found it as in network on my insurance app and it didn’t look very crowded and I badly hurt my pinky toe/foot the day prior. It took over an hour to get called back. In fact when I signed in there was one other person waiting and she was called in and left before I was ever called back. Then got to the room and showed the triage girl my foot and told her what happened. She immediately said oh our xray people leave shortly and left the room. I heard them talking about me for 30 mins. Everything from if I was even there for my injury to did I really need an xray. They didn’t want to bother the doctor to get a diagnosis code to put in for xray. They said my name, how I was injured, the triage person was like I saw it she needs an xray another one was saying well that lady just wants an xray. On and on for 30 mins then another girl was like look xray was supposed to leave already just tell her she had to pay for the xray. She came in said you have a deductible to get an xray it’s $130 do you want to pay or not? I have had the exact same insurance for 2 years now and had 2 other injuries in that time and never had an urgent care charge me for an xray. I told her nope, I just heard the offices entire conversation I’ve now been here nearly 2 hours…go ahead and let your xray person leave and give me back my copay. I waited another 20 mins for the front office to get refund approval and she couldn’t even figure out how to refund me properly and ended up stealing $5 from me because she apparently can’t add. It was a horrible experience, I could have driven to TLC on calallen been seen and gotten back in the time it took to just be triaged at this place.