1 /5 Barbara Aguirre: I usually write positive reviews to help businesses, however I’ll make an exception to save you ladies from overpaying $$ for such awful looking hair. I went in for a balayage on already naturally blonde & light hair (so it usually takes 2h max) and a simple trim of my bob. I specifically requested a blunt cut with minimal texturing in the back to avoid a heavy bubble look, no layers, but Ruby said she was “shaping” and ended up chopping my hair into weird layers that are much shorter than expected. Now I literally look like a broom. Uneven chunks in the back, missing pieces, not possible to hide in any way if I wear my hair down… The balayage is also nowhere near I showed her in the picture, she over-toned my hair and what was supposed to be beige blonde, turned out to an awful shade of green! After contacting her via instagram, she kept replying that management will contact me. They did and asked me to come and have it fixed… I wonder how, if the layers were too short. Also, who in the right mind would go “fix” the hair to the salon that messed them up to begin with? They informed me that there’s no refund policy, of course. I’ve lost over $300 for ridiculous color I don’t like and even worse cut that will take months to grow back or I’ll just chop my hair very short elsewhere. This has to be corrected elsewhere, so I’ll pay double. I now find myself stuck with hair that is difficult to manage, and the only way to cope is with a messy bun every day… What’s the point of having hair done then? I’m furious with how my hair turned out. I would not recommend this salon by any means. Also, don’t be fooled by the positive google reviews- check out yelp and you’ll find what really happens there. Very unprofessional.
Here are the pictures, it actually looks worse in real life. The last one is after I fixed green hue myself, but this chop… is awful.
