Reiko Brown: I stopped, Toepperwein Rd location, to inquire about the free testing listed on their website and greeted the female at the front desk, who didn’t speak back nor smiled. She kept a very stern face and informed me I would need a referral and labs, that it’s not for insurance purposes but their policy.
My suggestion is to not state on your site that you offer free high blood pressure or kidney function testing if patients need a referral. If our primary physician is referring us to you, obviously our numbers are not where they should be & we’ll have a referral for this, not the free testing.
Also, place friendlier faces at the front since they are our first impression of the establishment. I would never recommend anyone here. It’s bad enough we are dealing with medical concerns, we don’t need a bad attitude as we enter.
A K: I imagine the people who left bad reviews dont understand their own insurance, most likely financially stuggling and dont have the inner peace to engage in outer peace with others. Theres plenty of parking, barely a wait and efficient healthcare. My experience from the front desk to physician Dr Ibrahim and Mefford has been phenomenal. Nurses and all staff extremely personable, courteous and helpful from drawing blood for labs to obtaining referalls for diagnostic work. I cant recommend this Direct Primary Care physician office enough - highly recommended!
Tiffany Davis: My dad had surgery today and the employees are so nice. They were very knowledgeable and made sure not only was my dad okay but me as well. The doctor doing the surgery was great as well. He came out to talk to me about the surgery and made sure I didnt have any questions. I had to call the nurse station to get an update about my dad. They called me by name, which shocked me because its a big city. Every worker that passed me in the waiting area spoke and checked in on me and the other lady there. His surgery nurse was hilarious and kept my dad in high spirits. I am glad he had his surgery here!
Thank you all.
mohamed alhasan: All stars all the way! The most wonderful experience at all time, friendly staff, ultra clean facility, highly professional and knowledgeable people, so kind and helpful, recommend it 10/10
Cassandra: I was at this hospital two days ago with 103 temperature as soon as the doctor heard that I had Ptsd the first thing he said, as I’m not prescribing anything with benzodiazepine, although I didn’t ask for anything he just assumed that that’s what I wanted. I wasn’t given any kind of IV fluids and I had been throwing up. They didn’t check my oxygen level, they hardly checked on me the whole time there I was treated very, very bad So I went back to the ER the next day, the other oakbend Because I felt like I had shortness of breath and the lady at the front Had treated me horribly to I get my PTSD Causes anxiety, but nobody should be treated like this because of mental illness. I have struggled with this my whole life and this is how I get treated from both hospitals. I am truly disgusted by this by the doctor by the lady at the other one and I am going to see it that they are held accountable for their actions.
Benito Hernandez: I dont know who or what position she holds there but I do know that she should not be there is she feels a certain way about people. I didnt get her full name but I believe its Cindy and last name started with a B or K. I couldnt read it as she was turning away. But she looked at me and made a face like I was trash on the side of the street. How rude! Your suppose to help people not belittle them with your judgementall looks. Someone needs to tell her something.
