2 /5 Lynette Cano: October 14, 2024
The doctor who saw me had a good bedside manner. Every person who assisted him was polite and empathetic. I wish I could leave it at that.
However, the receptionists were cold and indifferent. Not just when I checked in but, upon check out. Since my wallet was MIA, my husband paid for my visit. He then left the building to make a call. He did not leave his credit card because we had just paid in full. However, a disc of my x-rays required an additional $5. I asked if I could call with cc number since my husband was already in the vehicle. I’ve been a repeat patient since 2019. We just paid them $212 cash, plus what they collected from insurance, yet this $5 request was declined.
Doctors office typically call in meds to your pharmacy within an hour of your visit. Its been 24 hours and I’m still waiting.
UPDATE Oct 15, 2024
Antibiotic not called in the day of my visit. The doctor on duty did not call one in the next day because there were no notes in my chart that indicated I needed an antibiotic. As you can see from pics, I have a bleeding wound. Common sense indicates I need one.
I sought medical attention yet at Rapid Med:
1) to get an Xray so I knew what I was dealing with. Accomplished.
2) to get a pain med because I was in excruciating pain. Not accomplished.
3) to get an antibiotic. It two days and 3 trips to my pharmacy due to poor communication.
It is frustrating that I have a broken thumb and am in severe pain, yet Naproxen was the only Rx approved for pain. It is sad the war on opioids has many doctors afraid or unwilling to prescribe them. In the future, I will call an ER clinic and find out what their protocol is before I spend my time and money. I have Naproxen at home. It is an anti-inflammatory. I take it for muscle spasms. It does nothing to relieve severe acute pain.
