Oil & Auto + Lube & Tune - McKinney (TX)

5 /5 OLIVIA Noelle: David was phenomenal. Getting my inspection was painless and as a woman who knows nothing about cars, to be thoroughly explained through the whole process was an extra touch of customer service. Great prices and very accommodating to show market values and matching those prices. Thank you so much. I will be a return customer!

5 /5 Elevating Performance: I brought my car in for an inspection and they had me in and out within 30 minutes. Great service!

1 /5 Matthew Berg: Waited over 5-minutes with no attendant coming to greet me in spite of a prominent sign instructing me to wait in my car for an attendant. Three different employees looked over and scowled at me with no attempt to say that I’d be helped soon. I came to the conclusion that if they are not interested in helping a customer in a timely fashion that I’m not interested in being their customer. I backed up slowly and drove away, and again there was no acknowledgment that their neglect was losing them a customer. I went just a little west on 380 and found Take 5 oil change where I was greeted immediately and serviced quickly and spent less than 10 minutes total over there from greeting to settling the bill.

1 /5 its me: I took my Yukon in for a state inspection, and when I went to leave, I noticed a dent in my driver’s door that wasn’t there before. I immediately informed the staff, and they told me to speak with the manager the next day. When I spoke with the manager, he claimed they would only cover $100 of the repair because one of his employees “used to do bodywork” and said that’s all it should cost. However, the actual repair was $150, meaning I had to pay $50 out of pocket for damage I didn’t cause. Avoid this place at all costs unless you’re okay with having your vehicle damaged and the shop refusing to take full responsibility.

5 /5 Wonderfully Blessed: I have had my car serviced for an oil change twice. And the young man recommended my engine filter to be replaced it needed it. And he noticed my back brakes as well. They let you know what’s important to take care of to keep your car in great condition. Thank you Chris for your service. Back again October 3/24 full tune up. Ali & Craig all the staff is wonderful