1 /5 Jose I. Avila: Horrible Service! I went in for a urgent treatment, IT TOOK 2 HOURS! I thought it was because there were a lot of people there, so I went back to get my physical. They open at 8 but they dont start seeing patients until 8:30 am. The front end administrator cant answer basic questions e.g. on average how long does each patient wait before being seen.
I got my results today. I called and the person who answers the phone asks me to hold and leaves me on hold for 13 minutes before coming back on the line! Then the only thing she can confirm is that my results are in and the Dr can not read me my results unless I make an appointment to see her.
As far as the Dr and her professionalism, cant really tell. The first time that I saw her, she was in and out of the room in under 3 minutes. The second time, she took a whole 5 minutes!
I dont understand why they are so slow. I dont recommend this place. The waiting area looks unkept, the floor tile is coming off, and there seems to be no sense of urgency.