Northwest Texas Healthcare System - Amarillo (TX)

1 /5 ABEL PEREZ: I am a seizure patient who just recently experienced my 7 seizure in this hospital over a couple years and have always been taken care of. But not today. No one wanted to get me the pain medication for this extreme pain of a seizure. Instead, they gave me beefed up Tylenol and it didn’t even touch the pain. Finally, as I’m laying in bed, a rude black lady walked in the room and demanded I pay before I left. She was incredibly rude and could give zero empathy about my condition. I wish I wasn’t stuck at this hospital because of insurance.

5 /5 William Weatherholt: I was cared for by Emma. She was very attentive and listened to my concerns. She took the time to build a strong comfortable brace for me. When I needed it adjusted she was very supportive and accommodating. Great job.

5 /5 Toni Carrier: My experience at my FNP Jennifer Carreon, with J.O. Wyatt clinic , was very professional and shes great at her job. I have no complaints what so ever.

5 /5 crystol woodfin: Amazing staff, especially Kevin who not only got my iv with one stick which is a feat in itself, the way he helped me remain amazing calm and was efficient and professional as while administering a contrast ct scan; from which I had a horrible experience with just a few days before was amazing. He return to me my peace with having procedures like this done and reminded me how overlooked and under appreciated this type of personal can be. He had a great personality professional and efficient. Good not give enough stars. Thank you Thank you.

1 /5 Crystal Plasencio: I checked in January 14, 2025 I didn’t get the name of the doctor on duty that evening unfortunately. I am mostly distraught about the brief encounter I had with him. Took my infant in only because I got referred by another doctor, they felt like since they had a pediatric unit that it would be the best for my baby. Once I met the ER doctor on site I asked him a question about what could be going on with my baby he was quick to respond with a condescending tone and response. He showed no concern for my situation they paid little attention to us as well. He seemed very annoyed unhappy and bothered. I regret ever walking into north west hospital. I have great insurance that allows me to go anywhere in this town. So if I’m paying him why so disrespectful? Why treat paying patients like they are beneath you? To top off the situation he never made it back to our room after waiting several hours with a small infant to update us on anything. But he did have time to hang around the halls visiting with his coworkers. I hate this hospital and the way they have treated me anytime I have ever had to check in with them. They are disgusting filthy unprofessional place. It smelled terrible inside from the moment you walk in. Once they tried to take vitals all of there equipment was broken.