Nicks Automotive - Lubbock (TX)

5 /5 Danny Kochis: I know nothing about fixing cars and was recommended Nicks by a friend. So, I brought my car in for a repair. They were very busy but they still found the time to listen to me as I explained the problem. They were able to fit me into their schedule and were able to quickly fix the issue. The charge was very reasonable. I had been in search of a mechanic that I could trust but that isnt a problem anymore. Good people, good service at honest prices.

1 /5 Juanita Sifuentez: I took my truck to Nick Automotive for electrical issues, and a belt being off and it was a complete nightmare. They misdiagnosed the problem, charged me $1,226, and my truck is still not fixed! Instead of taking responsibility for their mistake, they refused to correct it and basically told me I was out of luck. This shop is unprofessional, lacks accountability, and clearly does not care about customer satisfaction. I highly recommend avoiding this place unless you want to waste your money and time. Look elsewhere for honest and competent service! *Sad part about Nicks was when I asked questions like for my receipt, my invoice and why such a big charge when there was no change in my issue with the truck because it was basically in the same situation I took it in. The Owner had the audacity to say I dont make the prices they do, the front does. HAHAHA, I guess he meant the secretarys do, what a petty lie... Yeah right Yall charge an arm and leg for nothing just to rip off customers because you hold a Automotive mechanic certificate that didnt do you any good. No good service, Yet the worse place to take a vehicle for a legit honest and trustworthy repair.

5 /5 Erik Mendez: Went in a few weeks to a month ago because I was having issues with the thermostat in my car. I’d already been working on it and got pretty far in the process, but got to a point where I couldn’t figure it out. Towed it over on Friday after they closed and it was ready before I’d gotten out of work on Monday. They worked on everything and gave me a fair price to finish the work. Haven’t had issues with my car since. Thanks yall! Update: Went and had my timing belt and an oil leaked fix for a second. Car is driving phenomenally and the service was great. Thank y’all!!

5 /5 Taranom Tadayon: I’ve been to a lot of different mechanics and this is the mechanic I’m going to take my car to every time. They know what they’re doing and their customer service is excellent. They answer fast and they are really good at explaining. I’m just a girl that doesn’t know much about cars and I asked dozens of questions and they answered every single of it with a smile. The mechanic itself is very educated and knows what they’re talking about. And if you’re someone that can’t spend thousands of dollars on a small labor work this is your place!

1 /5 Sara Lee: Do not recommend, bad experience, starter problems on vehicle mechanic said needed new pulleys and belt to repair problem paid over $500; same day I got vehicle back the starter had the exact same problem apparently did not fix the problem, took it back and after two days finally told me the flywheel had to be replaced would cost over $700, not happy feel they misdiagnosed it initially, took it to another shop diagnosed repaired it promptly within about one day and haven’t had any problems since, I would caution to be very careful if you decide to deal with nicks auto.