Medical City Heart Hospital - Dallas (TX)

5 /5 Nicole Boehler: All the nurses staff and patient techs that I encounter were great. Food wasn’t as good as it used to be to be, it was bland. My room wasn’t clean when I was moved to it and one person came in to “clean” all that was done was trash changed. I had a good view at least.

5 /5 Jerry Howell: From the check in to the discharge this place was great. The staff, nurses and doctors were all friendly and very knowledgeable. Everything was clean and orderly and operated smoothly. I was nervous about my procedure but everyone reassured me that everything was going well. My check in nurse Taylor and my recovery nurse Aeriole were awesome. Overall my experience was exceptional. I would highly recommend this hospital.

1 /5 Safinaz Wajahat: The single most terrible experience of my life. A nightmare that we are still living until this day and will be suffering from for the rest our lives. The medical staff has no value for human life and were ready to let go of him and in fact had pressured us to let him go. The job of a hospital is to do whatever in their power to provide patients with a good quality of life however this hospital simply cares about money. It is only a business for them. Me and my daughters will forever live with the regret of taking my husband to this disgusting hospital. I will let everyone I know to stay away from this hospital and never go here. They didnt even do routine protocol assessments. My husband went in for heart issues and died from due to sepsis because of THEIR negligence. This hospital and its staff are murderers.

5 /5 Deborah Nugent: I was very pleased with the care I received at Medical City Heart Hospital. The waits were short. They were clear about the billing process. The nursing staff was extremely competent, friendly, explained what to expect throughout the procedure. The recovery staff was equally as friendly and helpful, they checked on me frequently and took excellent care of me.

3 /5 Tina Gilley: It was a good experience, nurses were good, Dr. Yallowpragada was good and very informative. BUT the staff was not very informative to the family (like myself) I was there with my brother who had had a heart attack. My brother was very hungry when he came out of surgery - they never told us we had to order his tray for every meal. I did not know there was a place where I could take a shower until I had been there for 3 days. I was going in the bathroom and using paper towels to wash myself up. I did not know the cafeteria had limited hours, 12-2, so I did not eat for 3 days. Finally, on day 3, a new nurse told me I could order a guest tray! The staff was just not forthcoming in informing us of what we needed or could do. I had not been to a hospital to stay in years, so I had no idea!!! The hallway from the ICU to the elevators had blood on the floors for 2 days. Not just one or 2 drops it was all the way down the hall!