Natlie A: I want to give a huge shout out to Kayla G and Charles Cooper ! I came down with covid they were kind and very attentive with my care, made sure I had everything I needed called and checked on me. They always make me feel like family when I go to heart of Texas, Kayla always there to help me with anything I need, I wouldn’t go anywhere else! If you want a provider and nurses to treat you like family Charles Coopers office is the place to choose!
Ravens Moon: I would give zero stars if possible. Do not use the GI department at Hendricks in Brownwood!! Elizabeth is a nurse practitioner but is in charge of the entire GI department. She is nice, soft spoken and will promise you the moon in terms of getting appointments set up, paperwork done, questions answered etc. that is a lie. Nobody in that department will do anything. I had to call the hospital and set up the appointment for my colonoscopy and endoscopy myself. Nobody told me where to go, what to expect, who would perform the procedure, no info on lab work or possible EKG. Had to drive to the hospital again to ask the front desk where to even go as my procedure day was a few days away. I called and left messages multiple times to the department with nobody calling me back. Drove up to the doctors office and finally got one sheet of paperwork telling me not to eat or drink anything the day before. Had to dig the information out of the nurse on who was the doctor that would perform the procedure. Was given a fake phone number to that doctor. Googled him and he was from India and worked in Austin. His reviews were terrible! Doctor Reddy GI. Two star out of five with multiple people saying he almost killed their loved ones, was unprofessional and his office was so dirty it was “disgusting”. Cancelled my appointment and will go out of town!
Ima Mullins: I have been going to Dr. Hogue since 1980. He has taken care of our family for all these years. He is an amazing doctor and is so knowledgeable and is great about putting things in a way you can understand them. His years of experience make him expert at diagnosing and treating any and everything. We have moved from Brownwood but I still drive 3 and a half hours back here if I need medical attention and for checkups. All of the nurses and office staff are tops! They go out of their way to help in any way they can. Wish I could give 10
Stars.
Dustin McElreath: Trying to get a chemo patient with 102 fever a flu/COVID test and was told it would be a 30 hour wait at best, thats if we are lucky enough to snag an appointment at 7 am the following day. Not sure what the point of a virtual appointment or drive through testing is for immuno compromised people if you have to wait days to even get the initial test done!!
Linda Cubine: Dr and nurses very professional. My daughter Teresa Hendricks had trauma to here leg that took stitches, and the Dr and nurses were so kind to her, she was so scared. Thanks again
Kaysie Pizana: I was rushed to the Caldwell ER with stroke symptoms and let me just say how wonderful the staff was there, they were quick and got me the life saving medicine I needed and got me on a helicopter and flew me out to Bryan where I needed to be in ICU, if it wasnt for their quick reaction and help I wouldnt be here today because I did in fact have a stroke and Im 100 percent ok Im a walking miracle!! And I give all praise to Jesus and to Caldwell ER staff!! Thank you so much for saving my life!!
Misty Holland: Overall it was good I was treated great and got quality care from nurses and aids I would have liked to have been more informed from the doctors they kind of breeze in your room and seem rushed! I want to give a special thank you to the two gentlemen that worked in the MRI department on 3/6/25 at 1pm (don’t remember their names) they made me feel very at ease with the MRI they were patient and very informative they even talked and joked with me which made me feel comfortable!
Raemi Poitras: The staff was WONDERFUL! Once I saw Dr. Matul Patel it went seriously downhill. He was not cordial and never smiled. He didnt seem to care or believe that I am disabled. I was only there for a ADA placard to help me until August, to get home to Oregon as I am really in a bad way currently. I did not ask for any pain meds. He admitted he couldnt read the x-rays so I waited 2 full days for them to be sent out only to be told that Dr. Patel had decided I only had mild arthritis and he wouldnt be helping me. Very frustrating and unprofessional. I am barely walking at this point;
